Wealth Management Client Services Specialist

Busey; Denver (CO); On-site; Full time

Job summary

A leading financial services firm is seeking a Wealth Management Client Services Specialist to enhance client relationships and support the Wealth Management Team. The role involves sales support, compliance, customer service, and teamwork. Candidates should possess strong communication skills, a Bachelor's degree in business or finance, and relevant experience with high-net-worth clients. This position offers competitive compensation and a comprehensive benefits package.

Benefits

401(k) match

Profit sharing

Stock purchase plan

Paid time off

Health benefits

Life insurance

Disability coverage

Wellness incentives

Qualifications

• Two+ years of related experience in financial services with high-net-worth clients.
• Must complete Wealth Management Specialist or Certified Wealth Strategist certification within 1 year.

Responsibilities

• Enhance client relationships and assist advisors in developing new sales opportunities.
• Handle client communication and serve as the main contact for service needs.
• Address compliance issues and mitigate risk by following company policies.

Skills

Communication

Organizational Abilities

Multitasking

Education

Bachelor’s degree in business or finance

CFP

CFA

CTFA

CPA

Tools

Trust Accounting systems

Microsoft Office

Outlook

Job description

Wealth Management Client Services Specialist

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Position Summary

The Wealth Management Client Services Specialist will possess the knowledge and experience to make recommendations and communicate effectively about complex client relationships, in addition to servicing clients and supporting the Wealth Management Team. The Specialist will report to the Wealth Management Client Services Team Lead or Manager.

Duties & Responsibilities

• This role covers four main areas: Sales Support, Compliance, Customer Service, and Teamwork.
• Enhance client relationships through appropriate actions to strengthen ties with Busey.
• Assist advisors in developing new sales opportunities by coordinating meetings, participating in client events, and distributing marketing materials.
• Handle increased client communication via calls and emails, serving as the main contact for service needs and complex issues.
• Implement the Proactive Client Engagement Model by managing onboarding/offboarding, preparing meeting materials, and coordinating client events.
• Manage account receipts and distributions, ensuring compliance with account agreements and policies.
• Address compliance issues, including account reviews and adherence to regulations and policies.
• Mitigate risk by following Busey policies and verification procedures.
• Serve as an escalation point for minor service issues and provide feedback for improving client experience.
• Mentor new associates and assist the team in resolving compliance and customer service issues.

Education & Experience

• Strong communication skills and organizational abilities.
• Ability to multitask and work independently under time pressures.
• Bachelor’s degree in business or finance preferred, with two+ years of related experience in financial services with high-net-worth clients.
• Must complete Wealth Management Specialist or Certified Wealth Strategist certification within 1 year; other certifications like CFP, CFA, CTFA, or CPA are recommended.
• Minimum 6 hours of annual continuing education related to the role.
• Proficiency in Trust Accounting systems, Microsoft Office, and Outlook.

Compensation and Benefits

Base pay ranges from $26.44 to $33.65/hour, with potential bonuses or incentives. Busey offers a comprehensive Total Rewards package including 401(k) match, profit sharing, stock purchase plan, paid time off, health benefits, life insurance, disability coverage, wellness incentives, and more.

Equal Opportunity

Busey is committed to diversity and inclusion, and is an Equal Opportunity Employer. We value a diverse workforce and encourage applications from all qualified individuals.