We Are Seeking An Intake Specialist

The Law Offices of Frederick W. Nessler & Associates, Ltd.; Springfield (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

The Law Offices of Frederick W. Nessler & Associates, Ltd. in Springfield, IL is seeking a hardworking Intake Specialist to be the first point of contact for clients and to support administrative and legal tasks in a fast-paced environment.

The position requires organizational and communication skills, proficiency with Microsoft Office, and a professional demeanor. In-office role with benefits and a focus on delivering a positive client experience.

Qualifications

• Experience as a legal assistant, receptionist, or intake specialist preferred.
• Strong organizational skills with the ability to multitask and prioritize.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• Excellent computer and data entry skills.
• Strong written and verbal communication skills.
• Ability to work efficiently in a fast-paced environment.
• Professional demeanor and strong attention to detail.

Responsibilities

• Serve as the first point of contact by answering and directing incoming calls.
• Conduct initial client intakes and gather relevant case information.
• Schedule consultations, meetings, and follow-ups.
• Order initial medical records & bills.
• Maintain and update client files and case management systems.
• Provide administrative and clerical support to attorneys and staff.
• Ensure a professional and positive client experience at all times.

Skills

Organizational skills

Multitasking

Written & verbal communication

Data entry

Professional demeanor

Attention to detail

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Join a Team That Values Integrity, Excellence, and Your Career Growth

Are you ready to start a career with a company that is known for longevity, trust, and honor for all of our employees, peers, and clients?

The Law Offices of Frederick W. Nessler & Associates, Ltd. is seeking a hardworking, highly motivated, and dependable team player to join our Springfield, IL office as an Intake Specialist.

We are a multi-state, plaintiff-focused law firm with extensive experience in a wide variety of different types of cases. This position is ideal for someone who thrives in a fast-paced legal environment and enjoys being the first point of contact for clients while also assisting with administrative and legal tasks.

Key Responsibilities

• Serve as the first point of contact by answering and directing incoming calls
• Conduct initial client intakes and gather relevant case information
• Schedule consultations, meetings, and follow-ups
• Order initial medical records & bills
• Maintain and update client files and case management systems
• Provide administrative and clerical support to attorneys and staff
• Ensure a professional and positive client experience at all times

Qualifications

• Prior experience as a legal assistant, receptionist, or intake specialist preferred
• Strong organizational skills with the ability to multitask and prioritize
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Excellent computer and data entry skills
• Strong written and verbal communication skills
• Ability to work efficiently in a fast-paced environment
• Professional demeanor and strong attention to detail

Position Details

• Job Type: Full-Time
• Location: Springfield, IL (in-office position)
• Salary: Commensurate with experience
• Benefits: Available for full-time employees (waiting period may apply)
• Remote Work: Not available

Benefits

• Health insurance
• Paid time off

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran or disability status.