Intake Specialist

Nesslerlaw; Springfield (IL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Nesslerlaw in Springfield, IL is seeking an Intake Specialist to join our local office. You will be the first point of contact for clients, gather case information, and support attorneys with administrative tasks in a fast-paced legal environment.

This full-time role emphasizes organization, data entry, and strong communication as you schedule consultations and manage client files. We offer competitive compensation and benefits for an in-office position.

Qualifications

• Prior experience as a legal assistant, receptionist, or intake specialist preferred.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office (Word, Outlook, Excel).
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment with attention to detail.

Responsibilities

• Serve as the first point of contact by answering and directing incoming calls
• Conduct initial client intakes and gather relevant case information
• Schedule consultations, meetings, and follow-ups
• Order initial medical records & bills
• Maintain and update client files and case management systems
• Provide administrative and clerical support to attorneys and staff
• Ensure a professional and positive client experience at all times

Skills

Strong communication

Organizational skills

Data entry

Multitasking

Attention to detail

Professional demeanor

Tools

Microsoft Office (Word, Outlook, Excel)

Job description

We Are Seeking An Intake Specialist

Are you ready to start a career with a company that is known for longevity, trust, and honor for all of our employees, peers, and clients?

Intake Specialist Job Description

The Law Offices of Frederick W. Nessler & Associates, Ltd. is seeking a hardworking, highly motivated, and dependable team player to join our Springfield, IL office as an Intake Specialist.

We are a multi-state, plaintiff-focused law firm with extensive experience in a wide variety of different types of cases. This position is ideal for someone who thrives in a fast-paced legal environment and enjoys being the first point of contact for clients while also assisting with administrative and legal tasks.

Key Responsibilities

• Serve as the first point of contact by answering and directing incoming calls
• Conduct initial client intakes and gather relevant case information
• Schedule consultations, meetings, and follow-ups
• Order initial medical records & bills
• Maintain and update client files and case management systems
• Provide administrative and clerical support to attorneys and staff
• Ensure a professional and positive client experience at all times

Qualifications

• Prior experience as a legal assistant, receptionist, or intake specialist preferred
• Strong organizational skills with the ability to multitask and prioritize
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• Excellent computer and data entry skills
• Strong written and verbal communication skills
• Ability to work efficiently in a fast-paced environment
• Professional demeanor and strong attention to detail

Job Type: Full-Time

Location: Springfield, IL (in-office position)

Salary: Commensurate with experience

Benefits

Available for full-time employees (waiting period may apply)

• Health insurance
• Paid time off

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, or veteran or disability status.