Wax Center Operations Leader

European Wax Center; Boulder (CO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Paid Time Off Bank (vacation, personal

sick time)

Pet insurance

Employee discounts (free waxing and 40

% off retail products)

Short-term and long-term disability

Employee Assistance Program (EAP)

Wellness Program participation

Job summary

European Wax Center – Boulder is seeking an Assistant Center Manager to support daily operations and motivate the team toward performance goals and guest excellence. This full-time in-center leadership role requires hands-on guidance and a passion for service.

You will partner with the Center Manager to drive sales, coaching, scheduling, and a high standard of cleanliness while fostering a positive, productive work environment in our Boulder location.

Qualifications

• 1–2 years of experience in retail or beauty preferred but not required.
• Leadership experience with coaching and development skills.
• Working knowledge of KPIs and how to improve business results.
• Flexible availability to support business needs.
• Prior keyholder experience is a plus.
• Positive, friendly, upbeat personality.
• Ability to thrive in a fast-paced environment.
• Willing to relocate or transfer to nearby locations as needed.

Responsibilities

• Lead the center in the Center Manager's absence, including PTO and scheduled time away.
• Understand center KPIs and drive results using performance insights.
• Meet and exceed Wax Pass and retail sales goals.
• Coach Associates on selling behaviors and provide ongoing feedback.
• Deliver an exceptional guest experience from check-in to check-out.
• Support onboarding and training of new team members.

Skills

Leadership experience

Coaching

KPIs

Flexible availability

Communication skills

Team player

Customer service

Retail/beauty knowledge

Open to transferring

Job description

European Wax Center – Boulder is seeking an Assistant Center Manager to support daily operations and motivate the team toward performance goals and guest excellence. This full-time in-center leadership role requires hands-on guidance and a passion for service.

You will partner with the Center Manager to drive sales, coaching, scheduling, and a high standard of cleanliness while fostering a positive, productive work environment in our Boulder location.