Spa Center Manager

European Wax Center, Inc.; Boulder (CO); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Commission opportunities + Performance

Medical, dental, and vision insurance

401(k) with employer match

Paid Time Off Bank (Vacation, personal

Pet Insurance

Employee discounts (Free waxing</br>40

Short-term and long-term disability

Employee Assistance Program (EAP)

Wellness program participation

Job summary

European Wax Center is seeking a Spa Manager in Boulder, CO to lead daily center operations, coach a high-performing team, and drive exceptional guest experiences while achieving sales goals.

This full-time, in-center leadership role requires 2+ years of management experience, strong communication, and a passion for delivering top-notch service in a fast-paced retail/beauty environment. Apply today to join a growing national leader in waxing services.

Qualifications

• 2+ years of management experience (retail and/or beauty preferred, but not required).
• Flexible availability is required to support business needs.
• Proven leadership, coaching, and team development skills.
• Strong communication, interpersonal, problem-solving, and decision-making abilities.
• Experience managing KPIs, budgets, and business performance.
• Comfortable using POS, scheduling, and guest management software.
• Passion for delivering exceptional guest experiences in a fast-paced environment.
• Ability to professionally resolve guest concerns with empathy and sound judgment.

Responsibilities

• Lead, coach, and develop a high-performing team
• Train and support Associates to deliver exceptional guest experiences while building confidence in package sales and retail products
• Drive sales through coaching, goal setting, performance management and leading by example
• Foster a positive, safe, and accountable workplace culture that recognizes success and supports ongoing development
• Monitor center performance, staffing, productivity, and profitability
• Resolve guest concerns professionally and promptly
• Ensure compliance with company policies, operational procedures, and brand standards
• Execute promotions, maintain visual merchandising and center cleanliness
• Adapt to changing business needs and new initiatives

Skills

2+ years management

Leadership

Communication

Problem-solving

Budget management

Tools

POS system

Scheduling software

Guest management software

Job description

European Wax Center is seeking a Spa Manager in Boulder, CO to lead daily center operations, coach a high-performing team, and drive exceptional guest experiences while achieving sales goals.

This full-time, in-center leadership role requires 2+ years of management experience, strong communication, and a passion for delivering top-notch service in a fast-paced retail/beauty environment. Apply today to join a growing national leader in waxing services.