Center Operations Lead | Drive Sales & Guest Experience

LMAF Wax Group; Panama City Beach (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Discounted waxing services and retail

Competitive hourly wage plus bonuses

Employer-paid basic life and AD&D

Employer-subsidized health insurance

Paid Time-Off

Referral programs

Job summary

European Wax Center is seeking an Assistant Center Manager to support daily center operations, drive sales, and deliver exceptional guest service. You will lead, train, and motivate a team while maintaining a positive, performance-driven culture in a modern facility.

The role involves recruiting and coaching staff, managing events, and ensuring a high-quality guest experience. Competitive pay with performance incentives is offered, along with benefits.

Qualifications

• Proven track record of sales and customer service success.
• Strong communication skills across guest relations, conflict resolution and coaching.
• Enthusiasm for the beauty brand and industry.
• Outgoing, energetic, resourceful and detail oriented.
• Ability to evaluate issues, set priorities, and pivot when needed.
• Able to work a flexible schedule including days, evenings and weekends.

Responsibilities

• Lead by example to create outstanding guest experiences.
• Ensure every guest has a memorable and inviting experience.
• Recruit, train and retain Sales Associates and Estheticians.
• Oversee loss prevention, expenses, and center cleanliness.
• Organize outreach and marketing events.
• Demonstrate training and motivational leadership to the team.

Skills

Sales

Customer service

Communication

Leadership

Adaptability

Job description

European Wax Center is seeking an Assistant Center Manager to support daily center operations, drive sales, and deliver exceptional guest service. You will lead, train, and motivate a team while maintaining a positive, performance-driven culture in a modern facility.

The role involves recruiting and coaching staff, managing events, and ensuring a high-quality guest experience. Competitive pay with performance incentives is offered, along with benefits.