Waterpark Lead

Kalahari Resorts LLC; Pocono Manor (PA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) matching

Health, dental, and vision coverage

Employee appreciation events

Education assistance programs

Job summary

Kalahari Resorts LLC in Pocono Manor, PA, is seeking a Waterpark Lead Lifeguard to oversee safety across indoor and outdoor waterpark areas. This hourly role leads lifeguards, supports managers, and ensures guest safety and exceptional service.

The position requires Starguard Lifeguard Instructor certification, at least 2 years in a waterpark role, and a leadership style rooted in collaboration and service. Benefits are provided as part of the team culture.

Qualifications

• Lead lifeguards must apply life-saving skills and first aid when needed.
• Experience guiding teams in a waterpark or similar setting preferred.
• Strong leadership, collaboration, and guest‑focus required.

Responsibilities

• Applying knowledge of life-saving skills and first aid to any guest in need
• Lead lifeguards will assist managers with overall operations, supervision of the waterpark associates, cleanliness and sanitation, and providing beyond expectations guest experience.
• Responsible for the safety of guests/associates in all pools, hot tubs, slides, attractions, and interactive features in the indoor and outdoor waterpark area
• Walk entire waterpark floor throughout shifts checking on safety concerns, guest satisfactions and lifeguard performances.
• Prepare all required paperwork, including forms and reports in an organized and timely manner.

Skills

Life-saving skills

First aid

Leadership

Guest service

Education

Starguard Lifeguard Instructor certification

Job description

At Kalahari Resorts & Conventions, we don’t just create vacations— we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world‑class dining, luxurious spas, thrilling entertainment, and cutting‑edge convention centers that redefine hospitality.

But we’re more than a resort . As a family‑owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities— treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Waterpark Lead Lifeguard. In this role, you will be responsible for the safety of guests and associates in all pool and attractions in the indoor and outdoor waterpark areas.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll ensure that all guests feel welcome and safe and are given responsive, friendly, and courteous service at all times.

This is an hourly wage position

Key Responsibilities

• Applying knowledge of life‑saving skills and first aid to any guest in need
• Lead lifeguards will assist managers with overall operations, supervision of the waterpark associates, cleanliness and sanitation, and providing beyond expectations guest experience.
• Responsible for the safety of guests/associates in all pools, hot tubs, slides, attractions, and interactive features in the indoor and outdoor waterpark area
• Walk entire waterpark floor throughout shifts checking on safety concerns, guest satisfactions and lifeguard performances.
• Prepare all required paperwork, including forms and reports in an organized and timely manner.

What We’re Looking For

• Starguard Lifeguard Instructor certification in waterpark/special facilities required.
• Minimum 2 years’ experience in a waterpark role preferred
• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full‑time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765