Water Solutions Customer Care Specialist

Culligan; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401k with employer match

Paid holidays & PTO

Incentives program

Job summary

Culligan Water in Phoenix, AZ, is seeking a customer service representative to manage payments, inquiries, and scheduling while delivering excellent service experiences. You will communicate product value, handle billing, and coordinate in-home visits to address water treatment needs.

The role emphasizes multitasking, attention to detail, and a willingness to become a water treatment expert through ongoing training and hands-on support.

Qualifications

• High school diploma or equivalent required.
• Pre-employment background check and drug screening.
• Ability to become a water treatment expert through training.

Responsibilities

• Handle payments, invoices, and billing inquiries, and collections.
• Effectively communicate our products and services to customers and schedule in-home appointments when applicable.
• Address general water quality concerns and inquiries.
• Process daily and monthly administrative tasks as assigned.
• Efficiently schedule deliveries and service appointments.

Skills

Customer service

Communication

Multitasking

Problem solving

Microsoft Office

Data entry

Scheduling

Education

High school diploma or equivalent

Tools

CRM software

Job description

Culligan Water in Phoenix, AZ, is seeking a customer service representative to manage payments, inquiries, and scheduling while delivering excellent service experiences. You will communicate product value, handle billing, and coordinate in-home visits to address water treatment needs.

The role emphasizes multitasking, attention to detail, and a willingness to become a water treatment expert through ongoing training and hands-on support.