Water Restoration Lead Technician: On-site Supervisor

ServiceMaster Restore®; Brighton (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare

Paid vacation

Job summary

ServiceMaster Restore® seeks a skilled restoration supervisor to monitor and inspect tasks on drying, demolition and other restoration activities. You will prepare and review notes, photos and documents, explain processes to customers, and supervise technicians to ensure safety and standards on active jobs.

You will coordinate with adjusters, complete sketches for estimates, secure customer signatures, and maintain clear communication with the team.

Qualifications

• High school graduate or equivalent.
• Proficient with using mobile software to enter data.
• Experience with disaster restoration or construction industry.

Responsibilities

• Monitors and inspects tasks for restoration jobs to ensure completion of drying, demolition and restoration activities.
• Prepares and reviews documentation including notes, photos and documents per company policies.
• Explains processes to complete active jobs and next steps to customers in person.
• Supervises technicians on the job, ensuring safety and standards are followed.
• Interfaces with adjusters to resolve issues and answer questions about the loss.
• Completes sketch and scope sheet for estimates and drying records using mobile software.
• Inspects jobs after completion, obtains customer signatures, and requests payments when necessary.

Skills

Verbal communication

Written communication

Customer service

Problem solving

Time management

Data entry on mobile

Education

High school diploma or equivalent

Tools

Xactimate

Job description

ServiceMaster Restore® seeks a skilled restoration supervisor to monitor and inspect tasks on drying, demolition and other restoration activities. You will prepare and review notes, photos and documents, explain processes to customers, and supervise technicians to ensure safety and standards on active jobs.

You will coordinate with adjusters, complete sketches for estimates, secure customer signatures, and maintain clear communication with the team.