Water Restoration Lead Technician On-Site Impact

ServiceMaster RRH; New York (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Free uniforms

Paid time off

Training & development

Job summary

ServiceMaster RRH is seeking a field technician to monitor, inspect and complete water restoration tasks, including drying, demolition and restoration activities. You will prepare and review notes, photos, and documents to ensure insurance reimbursement and you will explain the process and next steps to customers in person.

This full-time role requires a high school diploma, a valid driver's license, and strong communication and customer service skills.

Qualifications

• High school diploma or equivalent.
• Experience in restoration or construction preferred.
• Valid driver's license with clean driving record.
• Excellent verbal and written communication skills.
• Good customer service and problem-solving abilities.

Responsibilities

• Retrieve work orders, plan travel, ensure equipment and supplies are loaded, and arrive on site.
• Explain processes to customers and outline next steps using printed materials.
• Complete assigned jobs according to company processes with quality control.
• Perform water damage repair including extraction, contents pack-out, and light demolition as directed.
• Ensure equipment, supplies, vehicles, and products are properly handled and report malfunctions.

Skills

Verbal communication

Written communication

Customer service

Data entry on mobile

Reading instructions

Education

High school diploma or equivalent

Tools

Mobile data entry software

Job description

ServiceMaster RRH is seeking a field technician to monitor, inspect and complete water restoration tasks, including drying, demolition and restoration activities. You will prepare and review notes, photos, and documents to ensure insurance reimbursement and you will explain the process and next steps to customers in person.

This full-time role requires a high school diploma, a valid driver's license, and strong communication and customer service skills.