Water Operations & Administrative Coordinator

City of Alexandria, LA; Alexandria (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

The City of Alexandria, LA is seeking a clerical assistant to support the water department. You will create and process work orders, maintain LDH-compliance records, and coordinate water services with internal departments and customers.

Responsibilities include data entry, handling inquiries, dispatching calls to crews, and assisting with payroll submissions while ensuring accurate records and adherence to regulations.

Qualifications

• High school diploma or GED.
• 1 year of experience performing routine utility customer service or administrative tasks or an equivalent combination of education and experience.
• Proficient in email and Microsoft Office Suite.

Responsibilities

• Create and process work orders for the water department.
• Maintain departmental records relating to LDH compliance and other regulations.
• Coordinate water services with various departments and customers.
• Dispatch calls to the appropriate crew and escalate customer complaints as needed.
• Perform data entry from applications and forms; verify accuracy.
• Assist with payroll submissions and filing documents.
• Provide information via phone and handle inquiries as necessary.

Skills

Customer service

Data entry

Email handling

Microsoft Office

Communication

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

The City of Alexandria, LA is seeking a clerical assistant to support the water department. You will create and process work orders, maintain LDH-compliance records, and coordinate water services with internal departments and customers.

Responsibilities include data entry, handling inquiries, dispatching calls to crews, and assisting with payroll submissions while ensuring accurate records and adherence to regulations.