Water Mitigation Sales Consultant

Roto-Rooter Plumbing & Water Cleanup; Danville (VA); On-site; USD 30,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

401(k) with match

Paid holidays & PTO

Company-provided tech

Job summary

Roto-Rooter Plumbing & Water Cleanup in Danville, VA is seeking a Water Mitigation Sales Consultant. This full-time position serves homeowners, property managers, insurance professionals, and business owners after water damage, guiding the process from initial consultation to project completion.

The role emphasizes consultative sales, diligent relationship-building, and strong customer service as you assess damage, prepare estimates, and coordinate with mitigation teams to deliver quality

Qualifications

• Proven outside sales or business development experience.
• Excellent communication and relationship-building skills.
• Self-motivated, works independently in the field.
• Strong organization, follow-up, and time management.
• Valid driver's license with clean driving record.

Responsibilities

• Respond to residential and commercial water mitigation opportunities.
• Meet with homeowners, property owners, and business managers to inspect damage and identify restoration needs.
• Prepare accurate estimates and present customized mitigation solutions.
• Build trust through consultative, solution-focused sales conversations.
• Guide customers through every step of the restoration process while providing exceptional communication and support.
• Coordinate project scheduling with mitigation technicians and office staff.
• Visit active job sites to monitor mitigation crews, verify work is being completed accurately, safely, and according to company standards.
• Provide field guidance and support to technicians when needed to help ensure projects are completed efficiently and deliver an outstanding customer experience.
• Develop and maintain referral partnerships with plumbers, insurance professionals, adjusters, property managers, and other community organizations.
• Identify opportunities to expand services while maintaining a customer-first approach.
• Help grow the business through relationship development, referrals, and exceptional customer service.

Skills

Outside sales

Consultative sales

Business development

Communication

Relationship-building

Customer service mindset

Self-motivation

Organization

Time management

Driver's license

Job description

Water Mitigation Sales Consultant

Danville and Blacksburg, VA

Full-Time | Year-Round Opportunity

Base Salary: $30,000 plus Uncapped Commission

Expected Annual Earnings: $60,000 to $85,000+ annually

Turn Relationships into Results While Helping Customers When They Need It Most

If you're a motivated sales professional who enjoys building relationships, helping customers solve problems, and earning uncapped commissions, this is an opportunity to build a rewarding career in the growing restoration industry.

We're looking for a Water Mitigation Sales Consultant to serve as the primary point of contact for homeowners, property managers, insurance professionals, and business owners following water damage events. You'll assess property damage, prepare estimates, recommend restoration solutions, and guide customers through the mitigation process from the initial consultation through project completion.

Unlike many outside sales roles, you'll continue to support your customers after the sale by coordinating with our mitigation team, monitoring project progress, and ensuring every job meets our standards for quality and customer satisfaction.

This is an ideal opportunity for someone with strong consultative sales skills who enjoys being in the field, building referral relationships, and helping grow a successful business.

Why Join Our Team?

• Expected annual earnings of $60,000 to $85,000+ through base salary and uncapped commissions

• Qualified opportunities with significant growth potential

• Stable, year-round employment

• Comprehensive training and ongoing professional development

• Career advancement opportunities into sales leadership and operations management

• Supportive team environment with experienced field personnel

• Opportunity to build long-term referral relationships throughout the community

• Growing company with an excellent reputation

Benefits

• Health insurance with company contribution toward employee premiums

• Dental, vision, life, disability, accident, and critical illness insurance options

• Paid holidays and paid time off

• 401(k) with company match

• Company-provided technology and sales resources

• Ongoing sales and industry training

• Long-term career growth opportunities

What You'll Do

• Respond to residential and commercial water mitigation opportunities throughout the service area

• Meet with homeowners, property owners, and business managers to inspect damage and identify restoration needs

• Prepare accurate estimates and present customized mitigation solutions

• Build trust through consultative, solution-focused sales conversations

• Guide customers through every step of the restoration process while providing exceptional communication and support

• Coordinate project scheduling with mitigation technicians and office staff

• Visit active job sites to monitor mitigation crews, verify work is being completed accurately, safely, and according to company standards, and address customer questions or concerns

• Provide field guidance and support to technicians when needed to help ensure projects are completed efficiently and deliver an outstanding customer experience

• Develop and maintain referral partnerships with plumbers, insurance professionals, adjusters, property managers, and other community organizations

• Identify opportunities to expand services while maintaining a customer-first approach

• Help grow the business through relationship development, referrals, and exceptional customer service

What We're Looking For

• Proven outside sales, consultative sales, or business development experience

• Excellent communication, presentation, and relationship-building skills

• Strong customer service mindset with the ability to earn customer trust

• Self-motivated and comfortable working independently in the field

• Excellent organizational, follow-up, and time management skills

• Ability to manage multiple customers and projects simultaneously

• Professional appearance and positive attitude

• Valid driver's license with an acceptable driving record

Preferred Qualifications

• Water mitigation, restoration, construction, roofing, plumbing, or home service experience

• Plumbing knowledge is highly preferred

• Experience preparing estimates or selling restoration, construction, or service projects

• Existing relationships with insurance professionals, adjusters, plumbers, or property managers

• Previous project coordination or field leadership experience

Who Succeeds in This Role?

Successful Water Mitigation Sales Consultants enjoy meeting new people, building lasting relationships, and helping customers during stressful situations. They understand that earning trust leads to long-term success and are motivated by uncapped commissions, referral partnerships, and the satisfaction of helping customers recover after unexpected property damage. They are comfortable overseeing projects in the field, ensuring technicians perform quality work, and delivering an exceptional customer experience from the first conversation through the final walkthrough.

If you're looking for a career where your income reflects your ability to build relationships, solve problems, and help grow a successful restoration business, we'd love to hear from you.