Water Heater Technician

Ultimate Staffing; Brea (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Ultimate Staffing in California is seeking a Field Technician to service and install residential and commercial gas and electric water heaters. The role requires computer operation, data entry, and strong customer service skills, with English fluency and a valid California driver's license.

Responsibilities include timely reporting, troubleshooting, installations, preventative maintenance, documentation, inventory, and professional appearance.

Qualifications

• High school diploma or GED required.
• Experience with water heater servicing preferred.
• Strong data entry and basic computer skills.
• Ability to communicate in English; bilingual Spanish a plus.

Responsibilities

• Travel to job sites and perform installations, inspections, and repairs.
• Troubleshoot and diagnose water heater issues and perform maintenance.
• Document service activities clearly in company records.
• Maintain truck inventory and professional appearance.
• Communicate with customers in a courteous and clear manner.
• On-call availability as required.

Skills

Typing speed

Computer operation

Customer service

Fluent English

Bilingual Spanish (a plus)

Education

High school diploma or GED

Job description

Description

The Field Technician reports to the Field Supervisor/Trainer. This position requires knowledge of computer operation and the ability to type and enter data at a rapid rate. This position requires knowledge pertaining to the servicing and installation of residential & commercial, gas & electric water heating equipment. It also requires basic training skills and knowledge of customer service. In addition, this position requires the ability to speak, write, and communicate fluently in English. This position requires a valid California State driver's license, legal residency, and a federal social security number or taxpayer identification number. The minimum education requirement for this position is a high school diploma or a General Education Diploma (GED).

Responsibilities

• Report to assigned job location timely and professionally
• Inspect, troubleshoot and repair water heater as appropriate
• Install new residential and commercial, gas and electric water heaters as assigned
• Perform preventative maintenance per protocol on commercial water heaters as assigned
• Complete appropriate documentation
• Maintain accurate inventory on truck
• Maintain professional image
• Work on-call as scheduled
• Bi-lingual communication in Spanish is a plus.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.