Water Heater Selling Technician

CastleWorks Home Services Company; Dublin (CA); On-site; USD 34,440 - 55,104; Full time

Benefits offered by this job

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Health Savings Account

Company vehicle

Gas card

Life Insurance

Employee Assistance Program

Job summary

CastleWorks Home Services Company is seeking a Water Heater Selling Technician to combine plumbing expertise with sales acumen on residential and commercial calls. You will educate customers, present options, and close installs while delivering high-quality service.

This role offers hourly pay with commission, weekly incentives, and a full benefits package. You'll operate with a company vehicle, gas card, and opportunities for career growth in a fast-paced, customer-focused environment.

Qualifications

• Sales experience in a service or field role.
• Strong communication and customer-facing skills.
• Ability to educate customers and close sales.
• Valid driver’s license and clean driving record.

Responsibilities

• Recommend and sell replacement water heaters, filtration systems, and related upgrades during service calls.
• Close sales by presenting options, pricing, and value clearly and confidently.
• Install gas, electric, and tankless water heaters complying with safety and code requirements.
• Diagnose, troubleshoot, and perform repairs and maintenance.
• Use AI-powered sales coaching tools to review calls and sharpen selling skills.
• Educate customers on energy efficiency, performance, and long-term value.
• Maintain truck inventory, complete documentation, and keep job sites clean.
• Coordinate with dispatch and installers to ensure timely job completion.
• Work overtime as needed due to emergency water heater service.

Skills

Sales experience

Communication

Customer service

Driving

Job description

Water Heater Selling Technician

Turn Your Technical Skills Into Sales Income

Overview

Join our dynamic team as a Water Heater Selling Technician, where your plumbing expertise and customer skills translate directly into earnings and growth. This is not just an installation role—this is a sales‑driven, high‑impact position for technicians who enjoy educating customers, closing jobs, and seeing the results in their paycheck.

What You’ll Do

As a Water Heater Selling Technician, you’ll serve as both a hands‑on technician and trusted sales advisor, selling and installing water heater solutions in residential and commercial settings.

Responsibilities

• Recommend and sell replacement water heaters, filtration systems, and related upgrades during service calls
• Close sales by presenting options, pricing, and value clearly and confidently
• Install gas, electric, and tankless water heaters in compliance with safety and code requirements
• Diagnose, troubleshoot, and perform repairs and maintenance
• Use AI‑powered sales coaching tools to review calls and sharpen selling skills
• Educate customers on energy efficiency, performance, and long‑term value
• Maintain truck inventory, complete documentation, and keep job sites clean
• Coordinate with dispatch and installers to ensure timely job completion
• Work overtime as needed due to the emergency nature of water heater service

Why You’ll Love This Role

• Hourly pay + commission incentives (paid weekly)
• Paid Time Off & Paid Holidays
• Medical, Dental, Vision & 401(k) with company match
• Health Savings Account
• Company service vehicle & gas card
• Life Insurance & Employee Assistance Program

Requirements

• Sales experience preferred; comfortable presenting options and asking for the sale
• At least 1 year of relevant field experience (plumbing background preferred)
• Strong communication and customer service skills
• Physically capable of lifting 75+ lbs and performing field work
• Coachable, growth‑minded, and open to feedback
• Valid driver’s license with a clean driving record per company policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.