Water & Fire Restoration Technician - Growth & Benefits

servicemaster-restore-usa-careers; Huntsville (AL); On-site; USD 22,000 - 39,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Training & development

Wellness resources

401(k)

Dental insurance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

ServiceMaster Restore is seeking a Water and/or Fire Restoration Technician for Alabama locations in Gadsden and Huntsville. The role involves monitoring and completing restoration tasks, documenting progress, and aiding insurance reimbursements.

Requires high school diploma and valid driver's license; restoration experience preferred. Responsibilities include on-site work, fire/smoke restoration tasks, water extraction, and customer communication.

Qualifications

• High school graduate or equivalent.
• Experience in restoration or construction preferred but not required.
• Valid Driver's License with good driving record.
• Good verbal and written communication skills.
• Problem solving and customer service skills.
• Knowledge of disaster restoration industry.
• Ability to prioritize activities and meet deadlines.
• Experience with data entry on tablet/mobile.
• Punctual and presentable in uniform.
• Certifications like FSRT/OCT/WTR/ASD are a plus but not required.

Responsibilities

• Load truck with required equipment and supplies for each job.
• Explain restoration processes and next steps to customers on-site.
• Complete assigned jobs per company procedures while maintaining quality and urgency.
• Perform fire/smoke repair, water extraction, content pack-out, and light construction as directed.
• Report equipment issues to supervisor and ensure proper handling of tools and vehicles.
• Inspect completed jobs, obtain customer signatures, and request payments as needed.
• Adjust drying plans based on meter readings on a daily basis.
• Resolve customer issues and communicate progress with supervisor and staff.
• Prepare documentation and photos for insurance reimbursement.

Skills

Communication

Problem solving

Customer service

Disaster restoration knowledge

Education

High school diploma

Job description

ServiceMaster Restore is seeking a Water and/or Fire Restoration Technician for Alabama locations in Gadsden and Huntsville. The role involves monitoring and completing restoration tasks, documenting progress, and aiding insurance reimbursements.

Requires high school diploma and valid driver's license; restoration experience preferred. Responsibilities include on-site work, fire/smoke restoration tasks, water extraction, and customer communication.