Water & Fire Restoration Lead — Drying Science & IICRC

ServiceMaster of South Shore Inc; Crofton, Northern (MD, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

ServiceMaster Restore in the United States seeks an experienced Water & Fire Mitigation Supervisor to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.

You will direct daily jobsite operations for technicians and subcontractors, perform moisture inspections and psychrometrics, and ensure safe, compliant work on water and fire losses. This role requires hands-on leadership and emergency response readiness.

Qualifications

• 3–5+ years in restoration, mitigation, or disaster recovery.
• Proven leadership or crew lead experience.
• Valid driver’s license with clean driving record.
• Ability to lift 50+ lbs and work in demanding environments.
• Availability for emergency response and on-call rotation.
• IICRC WRT/FSRT certification preferred; others okay.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation projects.
• Direct daily jobsite operations for technicians and subcontractors.
• Perform moisture inspections, moisture mapping, and psychrometric calculations.
• Determine drying, cleaning, containment, and deodorization strategies.
• Set up, monitor, and adjust drying, filtration, and air scrubber equipment.
• Oversee controlled demolition and removal per approved scope.
• Enforce PPE usage, containment, and cross-contamination control.
• Document moisture readings, equipment placement, and progress in software.
• Communicate professionally with customers, adjusters, and internal teams.
• Train, mentor, and evaluate technicians at all skill levels.

Skills

Leadership

Restoration

Moisture mapping

Psychrometrics

IICRC standards

Education

IICRC WRT/FSRT

Tools

Restoration software

Job management software

Job description

ServiceMaster Restore in the United States seeks an experienced Water & Fire Mitigation Supervisor to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.

You will direct daily jobsite operations for technicians and subcontractors, perform moisture inspections and psychrometrics, and ensure safe, compliant work on water and fire losses. This role requires hands-on leadership and emergency response readiness.