Senior Restoration Lead - Water, Fire & Mitigation

iicrc-careers; Boise (ID); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

401(k) matching

Bonus based on performance

Job summary

ServiceMaster Restore is seeking a Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure projects meet IICRC standards. The role emphasizes hands-on leadership, crew development, and customer satisfaction across water, fire, and structural drying projects.

The position requires 3+ years in restoration or related fields, prior supervisory experience, and strong knowledge of drying principles and safety protocols.

Qualifications

• 3+ years of experience in restoration, mitigation, disaster recovery, or construction.
• Prior crew lead, foreman, or supervisory experience.
• Strong understanding of water mitigation, drying principles, and fire damage cleanup.
• Valid driver’s license with acceptable driving record.
• Ability to perform physically demanding work and respond to emergency service calls.

Responsibilities

• Lead water damage restoration, fire and smoke mitigation, and structural drying projects.
• Supervise technicians and subcontractors on residential and commercial sites.
• Perform moisture inspections, moisture mapping, and job condition assessments.
• Set up and manage drying equipment (air movers, dehumidifiers, scrubbers).
• Oversee containment, demolition, debris removal, and cleaning operations.
• Enforce PPE usage, safety compliance, and contamination control protocols.
• Ensure work aligns with IICRC S500 and S700 standards.
• Maintain accurate job documentation including moisture readings, equipment logs, photos, and daily notes.
• Communicate clearly with customers, adjusters, and internal team members.
• Coach, mentor, and develop restoration technicians.

Skills

Restoration experience

Crew leadership

Water mitigation

Safety protocols

Physical endurance

Driver's license

Tools

Documentation software

Job description

ServiceMaster Restore is seeking a Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure projects meet IICRC standards. The role emphasizes hands-on leadership, crew development, and customer satisfaction across water, fire, and structural drying projects.

The position requires 3+ years in restoration or related fields, prior supervisory experience, and strong knowledge of drying principles and safety protocols.