Water Delivery & Professional Services Director

HDR; Olympia (WA); On-site; USD 175,000 - 300,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Retirement savings plan with employer

Tuition reimbursement

Job summary

HDR is seeking a Water Business Group Professional Services Director to provide executive leadership for technical quality and delivery excellence. You will align technical practice across the matrix, strengthen delivery capabilities, and advance standards and best practices to improve project outcomes.

You will partner with operations, market sector leadership, and technical directors to advance excellence, develop future leaders, and foster cross-disciplinary collaboration across regions.

Qualifications

• 15 years of experience in managing and developing technical teams and practices.
• Executive presence with strong interpersonal and communication skills.
• Demonstrated experience in leading professional services, program management, and delivery on large-scale programs.
• Maintains active involvement in AEC industry associations.
• Commitment to HDR employee-owned culture and quality delivery.

Responsibilities

• Lead and monitor the development and training of staff in technical, professional, business, and service delivery competencies.
• Develop approaches to new technologies and digital delivery methods.
• Lead evaluation and adoption of professional services technologies and delivery tools.
• Coordinate staff training in company policies, risk management, and quality processes.
• Drive continuous improvement via standards, best practices, and lessons learned.
• Support recruiting, staffing, and staff development within the business group.
• Coordinate with operations, marketing, and technology leadership to advance delivery strategies.
• Lead QA and QC activities to ensure delivery quality and client outcomes.

Job description

HDR is seeking a Water Business Group Professional Services Director to provide executive leadership for technical quality and delivery excellence. You will align technical practice across the matrix, strengthen delivery capabilities, and advance standards and best practices to improve project outcomes.

You will partner with operations, market sector leadership, and technical directors to advance excellence, develop future leaders, and foster cross-disciplinary collaboration across regions.