Water Delivery Director, Professional Services

HDR; Ann Arbor (MI); On-site; USD 175,000 - 300,000; Full time

Benefits offered by this job

Employee ownership

Excellent benefits package

Retirement plan with employer match

Job summary

HDR is seeking a Water Business Group Professional Services Director to provide executive leadership for technical quality, project delivery excellence, and professional practice. You will align technical practice across the matrix organization, strengthen delivery capabilities, and drive consistent standards and best practices.

You will partner with operations, market sectors, and technical leaders to advance technical excellence, develop future leaders, and collaborate across regions.

Qualifications

• 15 years of experience in engineering/leadership roles.
• Experience leading professional services and delivery teams.
• Active participation in AEC industry associations.
• Commitment to HDR employee-owned culture and values.

Responsibilities

• Lead and monitor development and training of staff in technical and service delivery competencies.
• Develop approaches to new technologies, digital delivery methods, and new service areas.
• Lead evaluation, adoption of professional services technologies and tools.
• Coordinate staff training on policies, processes, and risk management.
• Lead continuous improvement, QA/QC programs, and delivery standards.
• Support recruiting, staffing, and cross-group collaboration.

Skills

Engineering leadership

Mentoring teams

Quality assurance

Risk management

Executive communication

Education

Professional engineering registration

Job description

HDR is seeking a Water Business Group Professional Services Director to provide executive leadership for technical quality, project delivery excellence, and professional practice. You will align technical practice across the matrix organization, strengthen delivery capabilities, and drive consistent standards and best practices.

You will partner with operations, market sectors, and technical leaders to advance technical excellence, develop future leaders, and collaborate across regions.