Water Damage Restoration Specialist

ServiceMaster of South Shore Inc; Peoria (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Job summary

ServiceMaster of South Shore Inc. is seeking a Water Restoration Technician to monitor, inspect and complete tasks for drying, demolition and restoration activities at residential and commercial sites.

You will prepare notes, photos and documents for insurance reimbursement and clearly explain restoration steps to customers in person using prepared materials. The role requires the ability to follow company procedures, work with urgency on active jobs, and maintain quality while coordinating with

Qualifications

• High school diploma or equivalent is required.
• Experience in restoration or construction preferred.
• Valid driver's license with clean driving record.
• Strong verbal and written communication and customer service skills.
• Experience using mobile data entry software.

Responsibilities

• Retrieve work orders, check routes, load equipment and arrive at job site.
• Explain processes and next steps to customers with materials as guide.
• Complete jobs per company processes while ensuring quality control.
• Perform water damage repair including extraction, pack-out, disposal, light construction.
• Ensure equipment, supplies, vehicles and products are properly maintained; report malfunctions.
• Inspect jobs after completion; obtain customer signatures and collect payments when needed.
• Monitor daily drying progress and adjust plan based on readings.
• Communicate issues and daily activities with supervisor and staff.
• Prepare documentation and photos for insurance reimbursement.

Skills

Communication skills

Customer service

Reading labels

Time management

Safety awareness

Education

High school diploma or equivalent

Tools

Mobile data entry apps

Job description

ServiceMaster of South Shore Inc. is seeking a Water Restoration Technician to monitor, inspect and complete tasks for drying, demolition and restoration activities at residential and commercial sites.

You will prepare notes, photos and documents for insurance reimbursement and clearly explain restoration steps to customers in person using prepared materials. The role requires the ability to follow company procedures, work with urgency on active jobs, and maintain quality while coordinating with