Water Damage Crew Lead — Restoration Pro

The ServiceMaster Company, LLC; Salem (OR); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Job summary

The ServiceMaster Restore team is seeking an experienced Water Damage Crew Chief to lead on residential and commercial losses. You will manage technicians, perform extraction and drying, and ensure safety and quality on job sites.

Ideal candidates have professional restoration experience, knowledge of structural drying, moisture mapping, and strong documentation and customer-service skills. IICRC WRT is preferred; ASD/AMRT certifications are a plus.

Qualifications

• Professional water-damage/restoration experience.
• Knowledge of water extraction and structural drying.
• Experience with moisture meters and drying equipment.
• Ability to lead technicians.
• Strong communication and customer-service skills.
• Strong documentation and mobile technology skills.
• Valid driver's license and ability to meet company driving requirements.
• Ability to meet the physical requirements of the position.
• Availability for emergency/on-call work as scheduled.

Responsibilities

• Lead technicians on residential and commercial water losses.
• Perform water extraction and structural drying.
• Inspect affected areas and identify moisture migration.
• Use moisture meters and other inspection equipment.
• Set up and monitor air movers, dehumidifiers, and air filtration devices.
• Perform controlled demolition and containment.
• Protect customer property and maintain clean, safe jobsites.
• Direct daily crew activities and maintain production standards.
• Communicate professionally with customers.
• Complete accurate photos, moisture readings, and daily documentation.
• Use Restore 365, Mitigate, DocuSketch, and other company technology.
• Ensure crews follow safety procedures and company standards.
• Maintain company vehicles, tools, and equipment.
• Train and develop newer technicians.
• Communicate job conditions and changes to the Supervisor or Project Manager.
• Participate in emergency/on-call response as scheduled.

Skills

Leadership

Communication

Customer service

Documentation

Training

Education

IICRC WRT certification preferred

ASD/AMRT certifications encouraged

Tools

Restore 365

Mitigate

DocuSketch

Job description

The ServiceMaster Restore team is seeking an experienced Water Damage Crew Chief to lead on residential and commercial losses. You will manage technicians, perform extraction and drying, and ensure safety and quality on job sites.

Ideal candidates have professional restoration experience, knowledge of structural drying, moisture mapping, and strong documentation and customer-service skills. IICRC WRT is preferred; ASD/AMRT certifications are a plus.