Watchmaker

R. D. Eiseman, Inc.; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Eiseman Jewels in Dallas, Texas, seeks an experienced Watchmaker to handle high-volume repairs with emphasis on Rolex timepieces. This full-time on-site role requires weekend hours and occasional extended hours during holidays, with competitive compensation.

Ideal candidates have 3+ years in luxury watch repair, deep movement knowledge, and proficiency with polishing and refinishing equipment. Certification from a recognized program is preferred.

Qualifications

• 3+ years of proven experience as a Watchmaker in a luxury watch environment.
• Strong technical knowledge of watch movements and service procedures.
• Proficiency in using watchmaking polishing and refinishing equipment.
• Ability to work with precision and attention to detail.
• Certification from a recognized watchmaking school or apprenticeship preferred.

Responsibilities

• Diagnose issues with mechanical and automatic watches.
• Provide estimates for repairs and communicate effectively regarding service recommendations.
• Maintain detailed records of repairs, parts used, and services provided.
• Communicate clearly with team and clients regarding all timelines and service expectations.
• Maintain watchmaking tools and machines.
• Manage inventory of watch parts and order parts when necessary.
• Complete 12-15 services per week.

Skills

Watchmaking

Attention to detail

Watch movements

Polishing tools

Communication

Education

Watchmaking certification

Tools

Polishing tools

Refinishing equipment

Job description

About the Company: Eiseman Jewels is seeking an experienced, highly motivated and knowledgeable Watchmaker. The person in this position is expected to manage a high volume of repairs with an emphasis on Rolex Timepieces along with experience with luxury watch repairs. The individual should be detail-oriented and experienced in working within a fast-paced environment. This is a full-time position and located at Eiseman Jewels, NorthPark Center in Dallas, Texas. The candidate will be expected to work on-site during pre-determined business hours to include weekends, occasional night events, and extended hours during the holiday season. Competitive compensation.

About the Role: The position includes, but is not limited to the following duties:

Responsibilities:

• Diagnose issues with mechanical and automatic watches.
• Provide estimates for repairs and communicate effectively regarding service recommendations.
• Maintain detailed records of repairs, parts used, and services provided.
• Communicate clearly with team and clients regarding all timelines and service expectations.
• Maintaining watchmaking tools & machines.
• Managing inventory of watch parts, ordering parts when necessary.
• Expectation is completing 12-15 services a week.

Qualifications:

• 3+ Years of proven experience as a Watchmaker in a Luxury Watch environment.
• Strong technical knowledge of watch movements and service procedures.
• Proficiency in using watchmaking polishing and refinishing equipment.
• Ability to work with precision and attention to detail.
• Certification from a recognized watchmaking school or apprenticeship program preferred.
• Familiarity with luxury watch brands and their specific requirements is a plus.
• Basic computer proficiency required.
• Proficiency in forecasting and managing workload – and consistently meeting those expectations.

Company Profile:

Highly regarded as the Southwest's premier jeweler with gracious and expert service, Eiseman Jewels is purveyor to a coveted designer collection featuring renowned designers Roberto Coin, Messika, Temple St. Clair, JB Star, Lika Behar, Pomellato and exclusively available at Eiseman in Dallas Fope, Goshwara, Piranesi, Single Stone and Extensible by Roberto Demeglio, as well as a growing Estate Jewelry Collection. Eiseman offers an extensive selection of bridal diamond jewelry including designs from Precision Set, Single Stone Bridal and Furrer Jacot, as well as an extensive collection of GIA-certified diamonds of impressive quality and size. Eiseman Jewels also boasts an impressive watch collection with manufacturers' Rolex, Cartier, Jaeger-LeCoultre, Ulysse Nardin, Louis Moinet, L'Epee 1839 clock creations, TUDOR, and newest addition Parmigiani Fleurier, in addition to Eiseman Exceptional certified pre-owned timepieces. Eiseman has also expanded its winder and safe collection featuring Underwood and Buben & Zorweg.

As the original family-owned tenant of NorthPark Center, Eiseman Jewels anchors the most important retail location in the Center and in the southwest. Located adjacent to Neiman Marcus, customers can contact Eiseman Jewels at [phone] during stores hours of Monday through Saturday 10:00 a.m. until 5 p.m., closed Sunday or by appointment in your home, office or jet.

Eiseman Jewels was recognized in Modern Luxury Dallas magazine's "Best of the City" in 2024, 2023 and 2022 and has been recognized by Town & Country magazine as "Best Independent Jeweler" and by National Jeweler magazine as the finest independent jewelry store in the United States.