Vacheron Constantin, Specialist Watchmaker-Beverly Hills

Richemont; Beverly Hills (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision programs

401(k) with employer match

Paid time off

Wellness reimbursement

Community volunteering encouragement

Job summary

A luxury goods retailer in Beverly Hills is seeking a Boutique Specialist Watchmaker to deliver immediate, comprehensive service to clients. The role requires diagnosing and repairing watches, managing workshop tools, and ensuring alignment with quality standards. Candidates should have an accredited watchmaking qualification and significant experience in luxury watch repair. This full-time position offers a competitive salary between $90,000 and $120,000 and a comprehensive benefits package including health programs and 401(k) matching.

Qualifications

• 5-10 years of watchmaking experience with high-level complications.
• Retail experience, preferably with luxury brands.
• Proficiency in all watchmaking functions.

Responsibilities

• Diagnose and evaluate watches for repair.
• Maintain and calibrate workshop equipment.
• Communicate repair progress to clients.

Skills

SAP knowledge

Excellent organizational skills

Interpersonal communication

Ability to multitask

Team collaboration

Education

Accredited watchmaking diploma or certification

Job description

Boutique Specialist Watchmaker – Richemont

At Richemont Americas, we reflect the ever‑changing world around us by building an inclusive, diverse community where our colleagues and clients are celebrated. We empower creativity and knowledge to deliver excellence across all facets of our business.

Role Overview

The Boutique Specialist Watchmaker provides immediate, comprehensive service to clients arriving at the Beverly Hills boutique. Responsibilities include diagnosing repair needs, communicating findings, managing workshop tools, and ensuring all processes align with Richemont quality standards.

Responsibilities

• Diagnose and evaluate watches, clocks, and accessories for repair or maintenance.
• Determine appropriate services and components based on product history, warranty status, and client requirements.
• Maintain and calibrate workshop equipment, organize tools, and uphold safety guidelines.
• Execute routine technical skill assessments and participate in continuing education and brand trainings.
• Communicate repair decisions and progress to sales associates and clients in a clear, professional manner.
• Provide feedback on quality issues to the Regional Technical Manager and support Maison-sponsored events.
• Collaborate with boutique personnel, managers, directors, and other stakeholders to coordinate service activities.

Required Qualifications

• Accredited watchmaking diploma or certification, or equivalent experience validated by an exam.
• Minimum of 5‑10 years of watchmaking experience, with proven ability to repair high‑level complications and calibers.
• Retail working experience, particularly with luxury brands, is preferred.
• Ability to perform all functions of watchmaking at the level determined by tenure and skill.

Personal Skills

• Computer proficiency; knowledge of SAP is a plus.
• Excellent organizational, interpersonal, and communication abilities.
• Capacity to manage multiple tasks simultaneously in a fast‑paced environment.
• Team‑oriented mindset with a collaborative approach.

Employment Details

• Seniority level: Associate
• Employment type: Full‑time
• Job function: Other
• Industry: Retail Luxury Goods and Jewelry
• Location: Beverly Hills, CA
• Salary Range: $90,000 – $120,000 (commensurate with experience)

Compensation & Benefits

Richemont offers a comprehensive benefits package that includes medical, dental, and vision programs; health savings and flexible spending accounts; employee assistance program; life insurance; disability benefits; 401(k) with employer match; wellness reimbursement; paid time off; and encouragement to volunteer in the community.

Authorized to work in the United States without restriction.