Waste & Transportation Logistics Specialist

Energy Jobline ZR; Wantagh (NY); On-site; USD 68,000 - 100,000; Full time

Job summary

Casella Waste Systems is seeking a Logistics Specialist in the United States to coordinate waste, recycling, transportation, and environmental service requirements, ensuring contractual commitments and high customer satisfaction. The role leverages CRM and reporting tools to optimize resource deployment and support Casella's customers.

The position analyzes service performance, collaborates with internal teams and external vendors, and seeks continuous improvement to deliver safe, compliant, and

Qualifications

• Associate's degree in business administration, logistics management, operations management, environmental studies, or a related discipline.
• Progressive experience in logistics coordination, customer service, transportation management, or analytics.
• Strong relationship management, communication, problem-solving, and analytical skills.

Responsibilities

• Coordinates customer waste, recycling, transportation, and environmental service requirements through planning and scheduling.
• Manages customer account activities as the primary day-to-day liaison, responding to service inquiries and communicating service recommendations.
• Administers logistics and transportation services through the selection, coordination, and oversight of third-party vendors, carriers, and facilities.
• Monitors operational and service performance metrics by analyzing transportation activity, facility throughput, service exceptions, and customer trends.
• Maintains logistical, contractual, and financial records to ensure data integrity and regulatory compliance.
• Analyzes customer, vendor, and operational information using BI tools, CRM systems, and reporting platforms.
• Resolves service, transportation, system, and vendor-related issues through investigation and cross-functional collaboration.
• Supports process improvement initiatives by identifying workflow enhancements and system modifications.
• Provides customer support systems expertise through administration and utilization of operational, CRM, dispatch, and support platforms.

Skills

Relationship management

Communication

Problem-solving

Analytical skills

Education

Associate's degree in business administration / logistics management / operations management / environmental studies or related discipline

Tools

Microsoft Office

CRM systems

Operational software

Reporting tools

Job description

Casella Waste Systems is seeking a Logistics Specialist in the United States to coordinate waste, recycling, transportation, and environmental service requirements, ensuring contractual commitments and high customer satisfaction. The role leverages CRM and reporting tools to optimize resource deployment and support Casella's customers.

The position analyzes service performance, collaborates with internal teams and external vendors, and seeks continuous improvement to deliver safe, compliant, and