Waste Services Customer Support & Sales Associate

GFL Industries; Kendallville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

GFL Industries is seeking a Customer Service Representative to assist in selling and promoting GFL's solid waste services. You will handle outgoing and incoming calls, process payments, and assist with account setup and documentation.

The role requires 1–2 years of call center experience, proficiency with Microsoft Office, and a commitment to accurate data management and timely response to customers.

Qualifications

• High School Diploma or GED required.
• 1–2 years of customer service call center experience.

Responsibilities

• Provide excellent customer service via in person, telephone, email, or web.
• Coordinate with on-the-road staff to give instructions and assistance.
• Answer incoming and make outgoing customer calls.
• Receive and resolve customer questions and concerns.
• Track customer information and enter data into the database.

Skills

Customer service

Communication

Time management

Data entry

Problem solving

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

GFL Industries is seeking a Customer Service Representative to assist in selling and promoting GFL's solid waste services. You will handle outgoing and incoming calls, process payments, and assist with account setup and documentation.

The role requires 1–2 years of call center experience, proficiency with Microsoft Office, and a commitment to accurate data management and timely response to customers.