Waste & Recycling Dispatch Specialist

Rumpke Waste & Recycling; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) matching

Life insurance

Paid vacation

Job summary

Rumpke of Ohio, Inc. is seeking a Dispatcher to coordinate driver routes, handle calls, and resolve service issues. You will input data, monitor GPS routes, and support DOT compliance while ensuring timely trash and recycling services for customers.

The position requires excellent communication, map-reading, and organizational skills, with the ability to work flexible hours and travel between offices as needed.

Qualifications

• Waste industry experience preferred (Roll Off, Residential and Commercial).
• 1 year of Administrative Assistance or similar experience preferred.
• Ability to read maps and provide directions accurately.

Responsibilities

• Dispatch work orders to drivers via radio or phone for commercial sites.
• Provide coverage for other lines of business during absences.
• Handle customer calls with professional communication and action.
• Troubleshoot and resolve service, pickup, and delivery issues.
• Assist with daily driver activities and ensure routes are completed.
• Monitor drivers via GPS (GeoTab) and update route sheets.
• Ensure DOT paperwork compliance where needed.
• Interact professionally with customers and internal teams.

Skills

Knowledge of service area and maps

Professional communication

Multi-line business understanding

Heavy call-volume handling

Organizational and detail orientation

Analytical/problem solving

PC proficiency (Windows/Microsoft)

Education

General Education Diploma (preferred)

High School (preferred)

Tools

AS400

Windows

Microsoft Office

Job description

Rumpke of Ohio, Inc. is seeking a Dispatcher to coordinate driver routes, handle calls, and resolve service issues. You will input data, monitor GPS routes, and support DOT compliance while ensuring timely trash and recycling services for customers.

The position requires excellent communication, map-reading, and organizational skills, with the ability to work flexible hours and travel between offices as needed.