Waste Logistics Scheduler

Heritage Environmental; Benton (AR); On-site; USD 42,000 - 56,000; Full time

Job summary

Arcwood is seeking a Waste Scheduler in Benton, AR to receive and coordinate waste pickup requests and calls from customers and the Customer Experience team nationwide. You will act as a key liaison between Sales, Operations, and Logistics to ensure efficient coordination and timely service across departments.

You will prioritize safety, enter orders accurately, and communicate with customers to confirm pickup dates while supporting continuous improvement in scheduling processes.

Qualifications

• 2+ years of relevant customer experience, project management or office experience (required).
• Experience within environmental waste or related technical area (preferred).
• High school diploma or equivalent (required).

Responsibilities

• Coordinate waste pickup scheduling requests and calls from customers and team members nationwide.
• Serve as liaison between Sales, Operations, and Logistics to ensure timely service.
• Enter scheduling orders into the computer system accurately and promptly.
• Notify customers and teams of anticipated pickups via phone and email.
• Assist in prioritizing pickups when transportation capacity is limited.
• Resolve transportation, scheduling, and logistics issues with customers.

Skills

Customer experience

Project management

Office experience

Education

High school diploma or equivalent

Bachelor's degree in environmental science or related field

Tools

MMS system

Job description

Arcwood is seeking a Waste Scheduler in Benton, AR to receive and coordinate waste pickup requests and calls from customers and the Customer Experience team nationwide. You will act as a key liaison between Sales, Operations, and Logistics to ensure efficient coordination and timely service across departments.

You will prioritize safety, enter orders accurately, and communicate with customers to confirm pickup dates while supporting continuous improvement in scheduling processes.