Warranty Repair Technician – Carpentry & Painting

D. R. Horton; Wilmington (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Employee Stock Purchase Plan

Life & Disability Insurance

Paid Time Off

Job summary

A leading homebuilder in Wilmington, NC, is seeking a Customer Service Technician to enhance homeowner satisfaction by managing warranty requests and performing necessary repairs. The ideal candidate will have a high school diploma, three or more years of related experience, and strong communication skills. Responsibilities include evaluating repair issues, scheduling subcontractors, and ensuring compliance with standards. The position offers a comprehensive benefits package including medical, dental, and stock purchase plan.

Qualifications

• Must possess a vehicle for transporting supplies.
• Requires effective communication skills.
• Ability to work independently under pressure.

Responsibilities

• Evaluate homeowner repair issues for warranty.
• Process work orders and instructions.
• Perform repairs such as carpentry and drywall.

Skills

Effective Communication

Carpentry Work

Drywall Repair

Painting

Problem Solving

Ability to Work Independently

Vehicle Operation

Education

High School Diploma or GED

3+ years of related experience

Tools

MS Office

DRH Warranty Applications

Job description

A leading homebuilder in Wilmington, NC, is seeking a Customer Service Technician to enhance homeowner satisfaction by managing warranty requests and performing necessary repairs. The ideal candidate will have a high school diploma, three or more years of related experience, and strong communication skills. Responsibilities include evaluating repair issues, scheduling subcontractors, and ensuring compliance with standards. The position offers a comprehensive benefits package including medical, dental, and stock purchase plan.