Warranty Program Intern: Data & Process Improvement

PowerToFly; Belle Isle (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

Mitsubishi Power seeks a Warranty Program Associate to support PRM & Warranty activities, claim management, risk tracking, and process improvements. You will collaborate with Engineering, Operations, and Finance to resolve warranty issues efficiently and improve data quality.

The role involves data analysis, KPI reporting, and documenting corrective actions. A BS in a technical field and hands-on BI tool experience are preferred, with opportunities in a growing energy technology environment.

Qualifications

• Current college undergraduate pursuing a BS in a technical discipline (Industrial Engineering, Data Analytics, or Business Administration).
• Results- and team-oriented; strong collaboration and communication.
• Ability to define problems, collect and analyze data, and draw valid conclusions.
• Hands-on experience with Power BI, SAP, SharePoint, Power Automate, Excel, Word, and PowerPoint.

Responsibilities

• Warranty Claim Administration: support intake, tracking, and closure of claims.
• Risk & Issue Management: maintain risk registers and identify trends.
• Data Analysis & Reporting: support KPI tracking and dashboards.
• Continuous Improvement: participate in RCA activities and improvements.
• Cross-Functional Coordination: collaborate with Engineering, Quality, Operations, Supply Chain, and Finance.
• Documentation & Compliance: maintain records and develop procedures.

Skills

Power BI

SAP

SharePoint

Power Automate

Excel

Word

PowerPoint

Education

BS in Industrial Engineering

Data Analytics

Business Administration

Tools

Microsoft Office

Job description

Mitsubishi Power seeks a Warranty Program Associate to support PRM & Warranty activities, claim management, risk tracking, and process improvements. You will collaborate with Engineering, Operations, and Finance to resolve warranty issues efficiently and improve data quality.

The role involves data analysis, KPI reporting, and documenting corrective actions. A BS in a technical field and hands-on BI tool experience are preferred, with opportunities in a growing energy technology environment.