Warranty Analytics & Programs Intern

Mitsubishi Power Americas; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Mitsubishi Power Americas is seeking a Warranty Program Associate to support PGS Parts Risk Management and Warranty teams in warranty project execution, claim management, risk tracking, and continuous improvement initiatives. You will collaborate with Engineering, Operations, Parts, Supply Chain, and Finance to drive timely resolutions and process improvements.

The role emphasizes data analysis, KPI tracking, and cross-functional coordination to ensure compliant documentation and cost control as

Qualifications

• Pursuing a BS in a technical field (Industrial Engineering, Data Analytics, or Business Administration) at a four-year college or university.
• Results- and team-oriented; must be a team player.
• Ability to define problems, collect and analyze data, establish facts, and draw valid conclusions from technical instructions.
• Hands-on experience with Power BI, SAP, SharePoint, Power Automate, or Microsoft Excel, Word, Power Point.

Responsibilities

• Warranty Claim Administration: support intake, tracking, and closure of claims and maintain documentation.
• Risk & Issue Management: maintain risk registers and identify trends; assist with mitigation plans.
• Data Analysis & Reporting: track KPIs and develop dashboards (Power BI/others) and analyze warranty data.
• Continuous Improvement: participate in RCA, validate corrective actions, and map workflows.
• Cross-Functional Coordination: collaborate with Engineering, Quality, Operations, Supply Chain, and Finance; attend meetings and document actions.
• Documentation & Compliance: maintain project records and assist with procedures and templates.

Skills

Teamwork

Problem solving

Data analysis

Education

Bachelor's degree in Industrial Engineering, Data Analytics, or Business Administration

Tools

Power BI

SAP

SharePoint

Power Automate

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Mitsubishi Power Americas is seeking a Warranty Program Associate to support PGS Parts Risk Management and Warranty teams in warranty project execution, claim management, risk tracking, and continuous improvement initiatives. You will collaborate with Engineering, Operations, Parts, Supply Chain, and Finance to drive timely resolutions and process improvements.

The role emphasizes data analysis, KPI tracking, and cross-functional coordination to ensure compliant documentation and cost control as