Warranty Program Intern: Data, Risk & Process Improvement

MHI RJ Aviation Group; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Mitsubishi Power Americas, Inc. is seeking a Warranty Program Associate in Orlando to support PRM & Warranty activities. The role collaborates with Engineering, Operations, and Finance to resolve warranty issues, track costs, and improve processes.

Responsibilities include claim administration, risk management, KPI reporting, and continuous improvement initiatives to drive efficiency and data quality across the warranty program.

Qualifications

• Undergraduate pursuing BS in a technical discipline such as Industrial Engineering, Data Analytics, or Business Administration.
• Must be results oriented and team oriented, capable of working collaboratively.
• Ability to analyze data and interpret complex instructions to reach conclusions.

Responsibilities

• Warranty Claim Administration: manage intake, tracking, and closure of warranty claims with proper documentation.
• Risk & Issue Management: maintain risk registers and identify trends; develop corrective actions.
• Data Analysis & Reporting: track KPIs and develop dashboards (Power BI and similar tools).
• Continuous Improvement: participate in RCA activities and validate corrective actions.
• Cross-Functional Coordination: collaborate with Engineering, Quality, Operations, Supply Chain, and Finance; document meetings.
• Documentation & Compliance: maintain records and support procedures/templates development.

Skills

Team player

Results oriented

Problem solving

Education

Bachelor's degree in Industrial Engineering, Data Analytics, or Business Administration

Tools

Power BI

SAP

SharePoint

Power Automate

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Mitsubishi Power Americas, Inc. is seeking a Warranty Program Associate in Orlando to support PRM & Warranty activities. The role collaborates with Engineering, Operations, and Finance to resolve warranty issues, track costs, and improve processes.

Responsibilities include claim administration, risk management, KPI reporting, and continuous improvement initiatives to drive efficiency and data quality across the warranty program.