Warranty & Parts Logistics Specialist

ERock, Inc.; Texas; Sur place; USD 40 000 - 56 000; Plein temps

Résumé du poste

ERock, Inc. in Texas is seeking a detail-oriented Warranty/Quality/Vendor Recovery Coordinator to manage warranty returns, quality-rejected parts, and vendor rework. This role supports high-volume spare parts shipments nationwide for field service teams.

Reporting to the Warranty Manager, you will maintain inventory accuracy, coordinate RMAs, document shipments, and ensure safety and efficiency in warehouse operations.

Qualifications

• Experience in a warranty department and processing warranty claims.
• High school diploma or GED.
• Strong analytical and problem-solving skills with attention to detail.
• Understanding of supply chain operations, including inventory and logistics.
• Experience operating forklift (12 months+).
• Knowledge of warehouse safety and regulatory compliance requirements.
• Strong oral, verbal and written communication skills.
• Excellent organizational, time-management, and multitasking skills, with ability to prioritize and meet deadlines.
• Self-motivated and able to work independently across multiple duties.
• Strong computer skills with MS Excel, Outlook, Word, PowerPoint, and Smartsheet.

Responsabilités

• Manage shipping and receiving for warranty returns, quality-rejected parts, and vendor rework.
• Maintain inventory accuracy and enforce control procedures.
• Label, track, disposition, and return warranty/quality parts.
• Provide weekly status reports on returns, rework, vendor turnaround, and inventory.
• Coordinate and process vendor RMAs for warranty claims and manufacturing rework.
• Receive and inspect warranty returns from field locations nationwide.
• Record shipment information, weights, freight charges and related docs.
• Safely load, unload, move and store materials.
• Operate forklifts, cranes, rigging equipment per safety guidelines.
• Complete and maintain all equipment certifications and recertifications.
• Support high-volume spare parts shipping operations for field service.
• Perform additional duties and special projects as assigned.

Connaissances

Analytical skills

Attention to detail

Time management

Communication skills

Forklift operation

Safety compliance

Independence

Microsoft Excel

Formation

High school diploma or GED

Outils

Microsoft Excel

Outlook

Word

PowerPoint

Smartsheet

Description du poste

ERock, Inc. in Texas is seeking a detail-oriented Warranty/Quality/Vendor Recovery Coordinator to manage warranty returns, quality-rejected parts, and vendor rework. This role supports high-volume spare parts shipments nationwide for field service teams.

Reporting to the Warranty Manager, you will maintain inventory accuracy, coordinate RMAs, document shipments, and ensure safety and efficiency in warehouse operations.