Warranty & Order Entry Specialist - Hybrid

QubicaAMF Worldwide - Bowling Products; Mechanicsville (VA); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with employer contribution

PTO

Paid Holidays

On-site fitness center

Job summary

QubicaAMF Worldwide - Bowling Products seeks a Warranty Coordinator to ensure accurate entry and processing of warranty and shortage orders using JD Edwards. You will interface with Order Management, Installation, and Technical Support to acknowledge requests and track parts.

The role requires an associate degree and two years of related experience, strong Excel skills, and meticulous data entry. Hybrid work may be possible after training, with a salary of $40,000–$45,000 annually plus benefits.

Qualifications

• Must have Associate degree and two years of related experience.
• Strong Microsoft Excel skills are required.
• Data-entry accuracy and attention to detail are essential.
• Working knowledge of JD Edwards (JDE) is preferred.
• Ability to coordinate with internal departments and support hybrid work schedules.

Responsibilities

• Enter warranty and shortage orders into JD Edwards (JDE) accurately.
• Review and acknowledge requests from Order Management, Installation, and Technical Support.
• Follow up with customers and internal departments to track parts.
• Track warranty and shortage orders through JDE and coordinate with internal departments as needed.
• Maintain spreadsheets for order entry, tracking, and reporting.
• Share product, system, and process information with coworkers.
• Cross-train on order entry and provide backup support to JDE Order Entry team.
• Perform additional related duties as assigned.

Skills

Attention to detail

Data entry

Customer service

Time management

Communication

Teamwork

Education

Associate degree

Tools

JD Edwards (JDE)

Microsoft Excel

Job description

QubicaAMF Worldwide - Bowling Products seeks a Warranty Coordinator to ensure accurate entry and processing of warranty and shortage orders using JD Edwards. You will interface with Order Management, Installation, and Technical Support to acknowledge requests and track parts.

The role requires an associate degree and two years of related experience, strong Excel skills, and meticulous data entry. Hybrid work may be possible after training, with a salary of $40,000–$45,000 annually plus benefits.