Account Services & Orders Specialist — PTO & 401(k)

QubicaAMF; Mechanicsville (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

401(k) with employer contribution

PTO

Paid Holidays

On-site fitness center

Job summary

QubicaAMF Worldwide LLC in Mechanicsville, VA is seeking a customer service associate to interact with customers, distributors, and the outside sales force, and resolve issues on customer accounts. The role requires an associate’s degree or equivalent experience, at least 1 year in sales, proficiency with Windows and Office, CRM knowledge, and the ability to translate technical bowling products into plain language.

Standard hours are 8:30 a.m.

Qualifications

• Must be at least 18 years old.
• Associate’s degree or equivalent combination of education and experience.
• Minimum 1 year of sales experience.
• Proficient in Windows and Office; Working knowledge of Microsoft CRM.
• Bowling center operation or bowling equipment background preferred.
• Knowledge of QubicaAMF Worldwide LLC products and systems preferred.

Responsibilities

• Sell and process orders for Aftermarket products.
• Process Distributor orders and inquiries.
• Process Lucky Strike orders and inquiries.
• eShop customer onboarding.
• Monitor and service the Customer Service voicemail box.
• Administer the Customer Service inbox.
• Daily filing of shipping documents.
• Ability to work 8:30 a.m. to 5:30 p.m., Monday - Friday.
• Other duties may be assigned.

Skills

Communication

Sales principles

Plain language

Windows

Microsoft Office

Microsoft CRM

Education

Associate degree

Tools

CRM (Microsoft)

Windows

Microsoft Office

Job description

QubicaAMF Worldwide LLC in Mechanicsville, VA is seeking a customer service associate to interact with customers, distributors, and the outside sales force, and resolve issues on customer accounts. The role requires an associate’s degree or equivalent experience, at least 1 year in sales, proficiency with Windows and Office, CRM knowledge, and the ability to translate technical bowling products into plain language.

Standard hours are 8:30 a.m.