Warranty Operations Leader: Drive Projects & Team Growth

Clayton Homes (New); Murray (UT); On-site; USD 115,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Plan

Home purchase discount

Tuition reimbursement

Job summary

Oakwood Homes is seeking an Operations Manager for the warranty department in Utah. Lead a geographically dispersed team, oversee warranty projects, mentor staff, and coordinate with trade partners and legal counsel as needed.

The role emphasizes policy implementation, cost control, and adherence to safety standards. The ideal candidate has 3+ years in warranty or construction supervision, strong leadership, and excellent communication skills.

Qualifications

• Minimum 3+ years’ construction superintendent or warranty management experience.
• Experience with home builder warranty or remediation.
• Ability to manage a large geographic team.
• Proficient in safety standards OSHA.
• Strong interpersonal and leadership skills.

Responsibilities

• Oversee warranty projects and drive resolution of complex issues.
• Resolve customer conflicts and mentor the operations-based team.
• Educate staff and implement policies for team growth.
• Coordinate with interdepartmental teams and external partners.
• Ensure warranty determinations are documented and supported.
• Prepare written reports and present to leadership as needed.

Skills

Leadership

Team mentoring

Hiring

Policy implementation

Budget management

Communication

Construction management

OSHA knowledge

Trade coordination

Warranty administration

Cost analysis

Education

High School Diploma or GED

Tools

Fieldpoint

Hyphen

Salesforce

Job description

Oakwood Homes is seeking an Operations Manager for the warranty department in Utah. Lead a geographically dispersed team, oversee warranty projects, mentor staff, and coordinate with trade partners and legal counsel as needed.

The role emphasizes policy implementation, cost control, and adherence to safety standards. The ideal candidate has 3+ years in warranty or construction supervision, strong leadership, and excellent communication skills.