Warranty Operations Lead - Homebuilding (Boise)

Metric Geo; Boise (ID); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonuses

Job summary

Metric Geo in Boise, ID is seeking a Customer Care/Warranty Specialist to lead warranty operations for our growing home-building team. You will coordinate warranty processes, support construction teams, and ensure timely resolutions for homeowners.

Ideal candidates have warranty or customer care experience in the home-building industry, strong communication, and a proactive mindset aimed at continuous improvement. This is a full-time on-site role with growth opportunities.

Qualifications

• Experience in warranty or customer care in home building.
• Ability to lead warranty operations and coordinate across teams.
• Strong communication and problem-solving skills.

Responsibilities

• Lead all warranty operations for our Boise location.
• Collaborate with construction teams to resolve issues and improve processes.

Skills

Warranty operations

Customer care

Home building industry knowledge

Job description

Metric Geo in Boise, ID is seeking a Customer Care/Warranty Specialist to lead warranty operations for our growing home-building team. You will coordinate warranty processes, support construction teams, and ensure timely resolutions for homeowners.

Ideal candidates have warranty or customer care experience in the home-building industry, strong communication, and a proactive mindset aimed at continuous improvement. This is a full-time on-site role with growth opportunities.