Warranty & Customer Care Coordinator – Hybrid

Toll Brothers; Hightstown (NJ); Hybrid; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical & dental insurance

401(k) with company match

Discounts on mortgages, homes, and/apl

Job summary

Toll Brothers in Princeton, New Jersey seeks a Customer Care Coordinator to deliver prompt, quality service to homeowners and coordinate warranty responses.

The hybrid role requires 2+ years in residential construction, strong communication skills, and meticulous documentation. You will dispatch technicians, track issues, generate reports, and collaborate with subcontractors to manage billing and invoices.

Join a Fortune 500 leader known for quality and career growth.

Qualifications

• Two or more years of experience in fast-paced residential construction.
• Knowledge of construction trades.
• Excellent written and verbal communication.
• Strong planning and organizational skills with attention to detail.

Responsibilities

• Respond to warranty requests and coordinate responses.
• Dispatch service technicians and track completion.
• Monitor service quality and maintain detailed documentation.
• Generate reports and manage billing/invoice processes with subcontractors.
• Support quality control and warranty service administration.

Skills

Communication skills

Planning & organizing

Documentation

Customer service

Job description

Toll Brothers in Princeton, New Jersey seeks a Customer Care Coordinator to deliver prompt, quality service to homeowners and coordinate warranty responses.

The hybrid role requires 2+ years in residential construction, strong communication skills, and meticulous documentation. You will dispatch technicians, track issues, generate reports, and collaborate with subcontractors to manage billing and invoices.

Join a Fortune 500 leader known for quality and career growth.