Warranty Clerk- Dealer Experience Required

Jeff D'Ambrosio Dodge Chrysler Jeep; Downingtown (Chester County); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Weekly pay

Professional growth opportunities

Job summary

Jeff D'Ambrosio Auto Group in Downingtown, PA, is seeking a Warranty Clerk to ensure smooth processing of warranty claims and support dealership operations. The role requires attention to detail and strong organizational skills in a fast-paced automotive environment.

You will handle claims from submission to resolution, coordinate with service departments and manufacturers, maintain accurate records, and assist with audits.

Qualifications

• Prior automotive dealership warranty experience preferred.
• Knowledge of manufacturer warranty policies and procedures.
• Strong organizational and communication skills.
• Ability to multitask and meet deadlines.
• Proficiency with computers and dealership systems.

Responsibilities

• Process and submit warranty claims accurately and on time.
• Review repair orders for proper documentation and warranty compliance.
• Track warranty claims, payments, and submissions.
• Follow up on rejected, unpaid, or adjusted warranty claims.
• Work closely with service advisors, technicians, and management to ensure accurate claim processing.
• Maintain organized warranty records and supporting documentation.
• Ensure compliance with manufacturer warranty policies and procedures.
• Assist with warranty audits and reconciliation of warranty receivables.
• Identify opportunities to improve warranty processing efficiency.

Skills

Automotive warranty processing

Warranty policies knowledge

Organizational skills

Communication skills

Dealership management systems

Tools

Reynolds

Dealership management software

Job description

Join JeffD'Ambrosio Auto Group as a Warranty Clerk, where your dealer experience will be valued and utilized to ensure the smooth processing of warranty claims and support dealership operations. This role is based in Downingtown, PA, and offers an excellent opportunity to work in a dynamic automotive environment dedicated to customer satisfaction and operational excellence.

Responsibilities

• Process and submit warranty claims accurately and in a timely manner according to manufacturer guidelines.
• Coordinate with dealership service departments and manufacturers to resolve any warranty discrepancies or issues.
• Maintain detailed and organized warranty records and documentation.
• Review warranty parts orders and coordinate with service technicians and parts department.
• Communicate effectively with all internal departments to support warranty and service operations.
• Assist with warranty audits and reporting as needed.

Requirements

• Proven dealer experience in automotive warranty processing or related administrative roles.
• Strong knowledge of automotive warranty policies and procedures.
• Excellent organizational and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficient with computer systems and Microsoft Office Suite.
• Attention to detail and problem-solving skills.

Benefits

• Competitive compensation of $70,000.00 per year, paid weekly.
• Health, dental, and vision insurance options.
• Paid time off and holidays.
• 401(k) retirement savings plan.
• Opportunities for professional development and career growth.
• Supportive and collaborative company culture.

About the Company

Jeff D'Ambrosio Auto Group is a leading automotive dealership group located in Downingtown, PA. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with both our clients and our partners. Our team is dedicated to fostering a positive work environment where every employee can thrive and build a rewarding career in the automotive industry.

Warranty Clerk (High Volume Automotive Dealership)

We are a busy, growing automotive dealership seeking a highly organized and detail-oriented Warranty Clerk to join our team.

The ideal candidate will have experience with automotive warranty claims, strong attention to detail, and the ability to work efficiently in a fast-paced dealership environment.

Responsibilities

• Process and submit manufacturer warranty claims accurately and on time.
• Review repair orders to ensure proper documentation and warranty compliance.
• Track warranty claims, payments, and outstanding submissions.
• Follow up on rejected, unpaid, or adjusted warranty claims.
• Work closely with service advisors, technicians, and management to ensure accurate claim processing.
• Maintain organized warranty records and supporting documentation.
• Ensure compliance with manufacturer warranty policies and procedures.
• Assist with warranty audits and reconciliation of warranty receivables.
• Identify opportunities to improve warranty processing efficiency.

Qualifications

• Previous automotive dealership warranty experience preferred.
• Familiarity with manufacturer warranty policies and procedures.
• Strong organizational skills and attention to detail.
• Ability to multitask and meet deadlines.
• Excellent communication and problem-solving skills.
• Proficiency with computers and dealership management systems.
• Ability to work independently and as part of a team.
• Experience with Reynolds or other dealership management software is a plus.

What We Offer

• Competitive pay based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan.
• Opportunities for professional growth and advancement.
• Supportive, team-oriented work environment.
• Stable employment with an established automotive dealership.

We are an Equal Opportunity Employer.