Automotive Warranty Claims Specialist

Jeff D'Ambrosio Dodge Chrysler Jeep; Downingtown (Chester County); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Weekly pay

Professional growth opportunities

Job summary

Jeff D'Ambrosio Auto Group in Downingtown, PA, is seeking a Warranty Clerk to ensure smooth processing of warranty claims and support dealership operations. The role requires attention to detail and strong organizational skills in a fast-paced automotive environment.

You will handle claims from submission to resolution, coordinate with service departments and manufacturers, maintain accurate records, and assist with audits.

Qualifications

• Prior automotive dealership warranty experience preferred.
• Knowledge of manufacturer warranty policies and procedures.
• Strong organizational and communication skills.
• Ability to multitask and meet deadlines.
• Proficiency with computers and dealership systems.

Responsibilities

• Process and submit warranty claims accurately and on time.
• Review repair orders for proper documentation and warranty compliance.
• Track warranty claims, payments, and submissions.
• Follow up on rejected, unpaid, or adjusted warranty claims.
• Work closely with service advisors, technicians, and management to ensure accurate claim processing.
• Maintain organized warranty records and supporting documentation.
• Ensure compliance with manufacturer warranty policies and procedures.
• Assist with warranty audits and reconciliation of warranty receivables.
• Identify opportunities to improve warranty processing efficiency.

Skills

Automotive warranty processing

Warranty policies knowledge

Organizational skills

Communication skills

Dealership management systems

Tools

Reynolds

Dealership management software

Job description

Jeff D'Ambrosio Auto Group in Downingtown, PA, is seeking a Warranty Clerk to ensure smooth processing of warranty claims and support dealership operations. The role requires attention to detail and strong organizational skills in a fast-paced automotive environment.

You will handle claims from submission to resolution, coordinate with service departments and manufacturers, maintain accurate records, and assist with audits.