Warranty Claims Specialist — Team Growth & Impact

Yancey-Bros-Co.-2; Austell (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Pay

Tool Allowance

401k Match

Profit Sharing

Wellness Programs

Paid Vacation

Job summary

Yancey Bros. Co. is seeking a Warranty Analyst to manage claim payments and settlements with Caterpillar and approved vendors. The role supports service departments and ensures timely processing of warranty transactions in a collaborative team environment.

Ideal candidates understand warranty workflows, billing, and basic accounting, with strong communication skills and proficiency in standard office software. High school diploma or equivalent is preferred.

Qualifications

• Understanding of warranty processes and billing.
• Proficiency with Microsoft Office and internet usage.
• Ability to read, analyzes, and interpret technical information.

Responsibilities

• Handle warranty registration and quoting processes.
• Determine expenses vendors are responsible for under coverage.
• Resolve unpaid balances with vendors and service departments.
• Allocate settled claims and communicate guidelines to staff.
• Ensure warranty guidelines and documentation requirements are met.
• Assist with warranty audits and communicate updates to relevant personnel.

Skills

Technical reading

Communication skills

Customer service

Office software

Time management

Education

High school diploma or equivalent

Tools

DBS system

Job description

Yancey Bros. Co. is seeking a Warranty Analyst to manage claim payments and settlements with Caterpillar and approved vendors. The role supports service departments and ensures timely processing of warranty transactions in a collaborative team environment.

Ideal candidates understand warranty workflows, billing, and basic accounting, with strong communication skills and proficiency in standard office software. High school diploma or equivalent is preferred.