Warranty Analyst - Claims & Service Analytics (Onsite)

Quinn Group, Inc; Selma (CA); Vor Ort; USD 30.000 - 34.000; Vollzeit

Zusammenfassung

Quinn Company, Fresno-based Caterpillar dealership, is hiring a Warranty Analyst. The role focuses on processing and administering warranty claims from manufacturers, with an hourly starting wage of $22.00–$25.00 depending on experience and education.

You will review warranty jobs, process settlements, enter SIMS data, and prepare monthly warranty and service operation reports while maintaining records and coordinating with Parts, Service, Accounting, and Sales in a performance-driven culture.

Qualifikationen

• High school diploma or GED and one year related experience and/or training; or equivalent combination of education and experience.

Aufgaben

• Reviews warranty jobs, write claims and update tracking system.
• Processes claims and settlements.
• Enters SIMS (Service Information Management System) reports into computer.
• Prepares parts return requests and distributes to appropriate location and department.
• Reviews all warranty registrations to verify accuracy.
• Compiles warranty analysis reports to monitor warranty dollars spent.
• Prepares monthly warranty reports for Business Units.
• Prepares monthly service operation reports.
• Maintains records of service letters.
• Act as resource for warranty information. Maintain good working relationship with Parts, Service, Accounting and Sales.

Ausbildung

High school diploma or GED and 1 year related experience

Jobbeschreibung

Quinn Company, Fresno-based Caterpillar dealership, is hiring a Warranty Analyst. The role focuses on processing and administering warranty claims from manufacturers, with an hourly starting wage of $22.00–$25.00 depending on experience and education.

You will review warranty jobs, process settlements, enter SIMS data, and prepare monthly warranty and service operation reports while maintaining records and coordinating with Parts, Service, Accounting, and Sales in a performance-driven culture.