Warranty Claims Specialist – Heavy Equipment

Yancey Bros. Co.; Austell (GA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Full benefits package

Technician tool allowances

401k plan with strong company match

Employee profit sharing

Paid vacations

Wellness programs

Tuition reimbursement

Ongoing training

Job summary

Yancey Bros. Co. in Georgia seeks a Warranty Analyst to manage claim preparation, processing, and settlements with Caterpillar and vendors. You will support service departments and audit warranties to ensure compliance.

Ideal candidate will understand warranty processes, perform basic accounting tasks, and communicate guidelines clearly. Travel to branch locations may be required as part of supporting our service teams.

Qualifications

• High school diploma or equivalent preferred.
• Good written and verbal communication skills.
• Ability to read, analyze, and interpret technical information.
• Proficient in basic computer applications including email and internet usage.
• Ability to ask questions and respond to customers and supervisors promptly.
• Ability to manage heavy workflow efficiently.
• Basic accounting knowledge.

Responsibilities

• Involvement of warranty registration and quoting process for coverages.
• Determine expenses vendors are responsible for under coverage and seek payment.
• Work with vendors and service departments to resolve unpaid balances after settlement.
• Allocate settled claims for remaining balances.
• Communicate warranty guidelines and updates to personnel.
• Resolve vendor information requests for payments.
• Participate in required safety programs and maintain safe work practices.
• Travel to branch locations to support service departments.

Skills

Communication skills

Reading & analysis

Basic computer use

Questioning effectively

Workflow management

Basic accounting

Education

High school diploma

Tools

Microsoft Office

Internet Explorer

Google Chrome

DBS system knowledge

Job description

Yancey Bros. Co. in Georgia seeks a Warranty Analyst to manage claim preparation, processing, and settlements with Caterpillar and vendors. You will support service departments and audit warranties to ensure compliance.

Ideal candidate will understand warranty processes, perform basic accounting tasks, and communicate guidelines clearly. Travel to branch locations may be required as part of supporting our service teams.