Warranty Claims Specialist - Growth & Impact

The Larson Group; Springfield (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Basic Life

401K with employer contribution

Bi-weekly Pay Schedule

Opportunity for advancement and Career

Job summary

The Larson Group Peterbilt in Springfield, MO is seeking an experienced Warranty Analyst to process warranty claims for Peterbilt, PACCAR, Cummins, Eaton, Caterpillar, and other manufacturers across all locations.

This safety-sensitive role requires attention to detail, strong communication with service teams, and accurate submission, tracking, and resolution of claims to maximize recovery and support dealership operations.

Qualifications

• Experience in related field is preferred but not required.
• Demonstrate basic computer skills, including Microsoft Office Suite, Outlook and other internet-based programs.

Responsibilities

• Process warranty claims for Peterbilt, PACCAR, Cummins, Eaton, Caterpillar, and other manufacturers in accordance with guidelines and procedures.
• Review repair orders, technician documentation, parts information, and details to ensure claims are accurate and ready for submission.
• Submit, monitor, and follow up on warranty claims to ensure timely payment and minimize delays or denials.
• Communicate with service departments, parts teams, and manufacturer representatives to gather required information.
• Maintain organized warranty records and reporting to support compliance and accurate follow-through across locations.
• Work with Sr. Warranty Analyst to learn requirements and contribute to efficient warranty administration.

Skills

Microsoft Office

Outlook

General computer skills

Job description

The Larson Group Peterbilt in Springfield, MO is seeking an experienced Warranty Analyst to process warranty claims for Peterbilt, PACCAR, Cummins, Eaton, Caterpillar, and other manufacturers across all locations.

This safety-sensitive role requires attention to detail, strong communication with service teams, and accurate submission, tracking, and resolution of claims to maximize recovery and support dealership operations.