Warranty Analyst

The Larson Group; Springfield (MO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Basic Life

401K with employer contribution

Bi-weekly Pay Schedule

Opportunity for advancement and Career

Job summary

The Larson Group Peterbilt in Springfield, MO is seeking an experienced Warranty Analyst to process warranty claims for Peterbilt, PACCAR, Cummins, Eaton, Caterpillar, and other manufacturers across all locations.

This safety-sensitive role requires attention to detail, strong communication with service teams, and accurate submission, tracking, and resolution of claims to maximize recovery and support dealership operations.

Qualifications

• Experience in related field is preferred but not required.
• Demonstrate basic computer skills, including Microsoft Office Suite, Outlook and other internet-based programs.

Responsibilities

• Process warranty claims for Peterbilt, PACCAR, Cummins, Eaton, Caterpillar, and other manufacturers in accordance with guidelines and procedures.
• Review repair orders, technician documentation, parts information, and details to ensure claims are accurate and ready for submission.
• Submit, monitor, and follow up on warranty claims to ensure timely payment and minimize delays or denials.
• Communicate with service departments, parts teams, and manufacturer representatives to gather required information.
• Maintain organized warranty records and reporting to support compliance and accurate follow-through across locations.
• Work with Sr. Warranty Analyst to learn requirements and contribute to efficient warranty administration.

Skills

Microsoft Office

Outlook

General computer skills

Job description

The Larson Group Peterbilt is looking for an experienced Warranty Analyst to join our dynamic team. This position is responsible for processing Peterbilt, PACCAR, Cummins, Eaton, Caterpillar, and other manufacturer warranty claims for all TLG locations under the direction of an assigned Sr. Warranty Analyst. The Warranty Analyst plays a key role in ensuring claims are reviewed, submitted, tracked, and resolved accurately and efficiently while supporting dealership operations, maintaining strong communication with service teams, and helping maximize warranty recovery for the organization.

What We Offer:

• Paid Time Off
• Paid Holidays
• Medical, Dental and Basic Life
• 401K with employer contribution
• Bi-weekly Pay Schedule
• Opportunity for advancement and Career Development

Responsibilities:

• Process warranty claims for Peterbilt, PACCAR, Cummins, Eaton, Caterpillar, and other applicable manufacturers in accordance with manufacturer guidelines and dealership procedures.
• Review repair orders, technician documentation, parts information, and supporting details to ensure claims are accurate, complete, and ready for submission.
• Submit, monitor, and follow up on warranty claims to help ensure timely payment, resolution of outstanding items, and reduction of claim delays or denials.
• Communicate with service departments, parts teams, and manufacturer representatives to gather required information and resolve warranty-related questions.
• Maintain organized warranty records, claim documentation, and reporting to support compliance, accuracy, and effective follow-through across all TLG locations.
• Work under the guidance of the Sr. Warranty Analyst to learn manufacturer requirements, support process consistency, and contribute to efficient warranty administration.

Qualifications:

• Experience in related field is preferred but not required.
• Demonstrate basic computer skills, including Microsoft Office Suite, Outlook and other internet-based programs.

*Please note this is a safety-sensitive position

The Larson Group Peterbilt is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for our open positions, as we believe that a diverse workforce enhances our ability to serve our customers and community. Applicants who require an accommodation to participate in the job application or hiring process should [e-mail] .