Warranty Claims Specialist — Detail-Driven Admin

Kerry Automotive Group; Florence (KY); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay based on experience.

Health, dental, and vision insurance

Paid time off and holidays

Retirement savings plan opportunities

Employee discounts on eligible dealer品

Professional development and growth

Modern facilities and a professional工作

Supportive team culture

Job summary

Kerry Automotive Group is seeking a dependable and detail-oriented Warranty Administrator to support our dealership service operations. This role ensures warranty claims are submitted accurately, processed efficiently, and reimbursed in a timely manner to protect the dealership's financial interests.

The ideal candidate is highly organized, with strong attention to detail, capable of managing documentation, meeting deadlines, and collaborating with service advisors, technicians, parts personnel,

Qualifications

• Strong attention to detail and a high level of accuracy.
• Excellent organizational and time-management skills.
• Ability to review detailed information, identify discrepancies, and correct errors.
• Strong written and verbal communication skills.
• Basic to intermediate computer skills, including Microsoft Office and dealership management systems.
• Ability to manage multiple tasks, prioritize deadlines, and work independently.
• Dependable, professional, and committed to maintaining accurate records.

Responsibilities

• Prepare, review, and submit manufacturer warranty claims accurately and within established deadlines.
• Verify warranty repair orders, labor operations, parts, documentation, and supporting information for completeness and accuracy.
• Review claims for compliance with manufacturer policies, dealership procedures, and warranty guidelines.
• Monitor claim status, follow up on pending claims, and resolve rejected, returned, or unpaid claims.
• Process warranty adjustments, corrections, and re-submissions as needed.
• Maintain organized warranty records and supporting documentation for audits and internal reviews.
• Reconcile warranty receivables and assist with tracking outstanding balances.
• Communicate with service advisors, technicians, parts personnel, and management to obtain information and resolve claim discrepancies.
• Stay informed of manufacturer warranty policies, procedures, and updates.
• Protect the dealership's financial interests by ensuring all eligible warranty work is properly documented and reimbursed.
• Assist with additional administrative duties as needed to support the service department.

Skills

Attention to detail

Organizational skills

Communication skills

Independent work

Team collaboration

Tools

MS Office

Dealership software

Job description

Kerry Automotive Group is seeking a dependable and detail-oriented Warranty Administrator to support our dealership service operations. This role ensures warranty claims are submitted accurately, processed efficiently, and reimbursed in a timely manner to protect the dealership's financial interests.

The ideal candidate is highly organized, with strong attention to detail, capable of managing documentation, meeting deadlines, and collaborating with service advisors, technicians, parts personnel,