Warranty Claims Specialist — Growth Team

Ken Garff Automotive Group; Clive (IA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Paid training

Career growth

Competitive compensation

Great culture

Paid Time Off

401k with company match

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life Insurance

Year-end bonus program

Employee discounts on vehicle purchase

Job summary

Ken Garff Automotive Group seeks a Dealership Warranty Admin Clerk to process warranty claims and verify criteria from factories and distributors. You will post credits, track parts, arrange shipments, and follow up on unpaid claims while upholding our values of respect, integrity and teamwork.

Ideal candidates have at least 2 years in warranty or a similar role, a high school diploma, strong troubleshooting ability, excellent customer service, and advanced computer skills.

Qualifications

• 2 years of warranty clerk experience or similar preferred.
• High school diploma or equivalent.
• Strong troubleshooting skills and demonstrated trustworthiness.
• Excellent interpersonal and customer service skills.
• Advanced computer skills.

Responsibilities

• Process warranty claims
• Verify criteria required by factory or distributor
• Post credits on computer
• Track parts by tagging
• Arrange for parts to be shipped to the factory or distributor, or to be scrapped
• Follow up with the factory and distributors regarding unpaid claims
• Other duties as assigned

Skills

Customer service

Interpersonal skills

Troubleshooting

Trustworthiness

Advanced computer skills

Education

High school diploma or equivalent

Job description

Ken Garff Automotive Group seeks a Dealership Warranty Admin Clerk to process warranty claims and verify criteria from factories and distributors. You will post credits, track parts, arrange shipments, and follow up on unpaid claims while upholding our values of respect, integrity and teamwork.

Ideal candidates have at least 2 years in warranty or a similar role, a high school diploma, strong troubleshooting ability, excellent customer service, and advanced computer skills.