Warranty Claims Specialist — Auto Service Admin

Sonic Automotive, Inc.; Fairfax (VA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Sundays off

Job summary

BMW OF FAIRFAX in Fairfax, VA is seeking a Service Booker to process warranty claims, ensure proper documentation, and reconcile payments within a busy dealership. This full-time administrative role supports service operations and requires accuracy and reliability.

The ideal candidate has warranty processing experience, strong attention to detail, and proficiency with dealership software. Must be authorized to work in the USA and capable of passing pre-employment checks.

Qualifications

• Must have prior warranty processing experience.
• Authorized to work in the USA.
• Strong organizational skills and attention to detail.

Responsibilities

• Audit and close repair orders by verifying labor, parts, and pricing.
• Ensure documentation meets manufacturer standards before billing.
• Coordinate with service advisers, technicians, warranty admins, and accounting to resolve discrepancies.

Skills

Warranty processing

Documentation

Attention to detail

Communication skills

Office software

Tools

Dealership software

MS Office

Job description

BMW OF FAIRFAX in Fairfax, VA is seeking a Service Booker to process warranty claims, ensure proper documentation, and reconcile payments within a busy dealership. This full-time administrative role supports service operations and requires accuracy and reliability.

The ideal candidate has warranty processing experience, strong attention to detail, and proficiency with dealership software. Must be authorized to work in the USA and capable of passing pre-employment checks.