Warranty - BMW OF FAIRFAX

Sonic Automotive, Inc.; Fairfax (VA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Sundays off

Job summary

BMW OF FAIRFAX in Fairfax, VA is seeking a Service Booker to process warranty claims, ensure proper documentation, and reconcile payments within a busy dealership. This full-time administrative role supports service operations and requires accuracy and reliability.

The ideal candidate has warranty processing experience, strong attention to detail, and proficiency with dealership software. Must be authorized to work in the USA and capable of passing pre-employment checks.

Qualifications

• Must have prior warranty processing experience.
• Authorized to work in the USA.
• Strong organizational skills and attention to detail.

Responsibilities

• Audit and close repair orders by verifying labor, parts, and pricing.
• Ensure documentation meets manufacturer standards before billing.
• Coordinate with service advisers, technicians, warranty admins, and accounting to resolve discrepancies.

Skills

Warranty processing

Documentation

Attention to detail

Communication skills

Office software

Tools

Dealership software

MS Office

Job description

Service Booker - BMW OF FAIRFAX in Fairfax, VA at Sonic Automotive

Location: 8427 Lee Highway
Fairfax, VA 22031

Job Type: Administrative

Experience: Associate

About

BMW OF FAIRFAX, Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

Compensation (Hourly):

• $24 - $28/ hour

Job Description

Summary:

The ServiceBookeris responsible for processing warranty claims, ensuring proper documentation, and reconciling payments with accuracy. The ideal candidate has dealership experience, with prior warranty processing knowledge preferred.

Duties & Responsibilities:

• Responsible for auditing and closing repair orders by verifying the accuracy of labor, parts, technician time, pricing, and documentation. Ensures repair orders comply with dealership policies and manufacturer standards before final billing and posting. Coordinates with service advisors, technicians, warranty administrators, and accounting to resolve discrepancies and maintain accurate service records
• Must have prior warranty processing experience.
• Strong organizational skills and attention to detail.
• Basic accounting or reconciliation experience.
• Proficiency with computers and dealership management software.
• Excellent communication and follow-up skills.
• All applicants must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license.

Preferred Qualifications:

• Familiarity with multiple automotive brands and factory warranty procedures.
• Experience assisting multiple departments in a dealership setting.

Compensation (Hourly):

• $24-$28/ hour

Schedule:

• FULL TIME
• Sundays Always Off
• Saturday Availability Required
• 401(k) with Company Match
• Paid Time Off that Grows with You
• Sundays Always Off
• Closed on Thanksgiving & Christmas
• Employee Pricing on Purchases & Leases
• Free & Discounted Gym Membership Options
• Exclusive Travel Deals on Hotels, Rentals & Airfare
• Career Growth in a Fortune 500 Company

All your information will be kept confidential in accordance with EEO guidelines