Full-Time Auto Warranty Claims Specialist - 401k

Sonic Automotive, Inc.; Fairfax (VA); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Sundays Off

Closed on Thanksgiving & Christmas

Employee Pricing on Purchases & Leases

Gym Membership Options

Travel Deals on Hotels, Rentals & Air

Career Growth in a Fortune 500 Company

Job summary

The Service Booker at BMW OF FAIRFAX is responsible for processing warranty claims, documenting properly, and reconciling payments with accuracy in a dealership setting. You will audit and close repair orders, verify labor, parts, and pricing, and collaborate with service advisors, technicians, warranty administrators, and accounting to maintain precise records.

Ideal candidates have warranty processing experience, strong organizational and communication skills, familiarity with dealership

Qualifications

• Must have prior warranty processing experience.
• Strong organizational skills and attention to detail.
• Proficiency with computers and dealership management software.
• Excellent communication and follow-up skills.
• All applicants must be authorized to work in the USA.
• Must pass pre-employment testing including background checks, MVR, drug test, and valid driver license.

Responsibilities

• Audit and close repair orders by verifying labor, parts, technician time, pricing and documentation.
• Coordinate with service advisors, technicians, warranty administrators, and accounting to resolve discrepancies and maintain accurate service records.
• Ensure repair orders comply with dealership policies and manufacturer standards before final billing and posting.

Skills

Warranty processing

Attention to detail

Organizational skills

Communication skills

Tools

Dealership management software

Job description

The Service Booker at BMW OF FAIRFAX is responsible for processing warranty claims, documenting properly, and reconciling payments with accuracy in a dealership setting. You will audit and close repair orders, verify labor, parts, and pricing, and collaborate with service advisors, technicians, warranty administrators, and accounting to maintain precise records.

Ideal candidates have warranty processing experience, strong organizational and communication skills, familiarity with dealership