Warranty Claims Specialist

Taylor Group Inc; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Taylor Group Inc. is seeking a detail-oriented Warranty Administrator to support our Warranty Operations team in Miami, FL. The role focuses on processing warranty claims, maintaining records, and ensuring timely submissions to manufacturers and dealer networks.

This position requires strong data entry, organizational abilities, and the capacity to manage multiple tasks in a fast-paced environment while ensuring compliance with manufacturer requirements.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of administrative/support or claims processing experience preferred.
• Strong data entry and organizational skills.
• Excellent attention to detail and accuracy; ability to handle multiple tasks.

Responsibilities

• Process warranty claims according to manufacturer guidelines and procedures.
• Review orders and supporting documents for completeness and accuracy.
• Enter labor, parts, and failure data into warranty systems and OEM portals.
• Upload required documents, photos and service records.
• Monitor claim status and follow up on approvals, denials, and payments.

Skills

Data Entry Accuracy

Attention to Detail

Organization

Documentation Management

Problem Solving

Customer Service Orientation

Time Management

Communication Skills

Process Compliance

Team Collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Outlook

PowerPoint

ERP systems

Dealer management systems

Warranty portals

Job description

Taylor Group Inc. is seeking a detail-oriented Warranty Administrator to support our Warranty Operations team in Miami, FL. The role focuses on processing warranty claims, maintaining records, and ensuring timely submissions to manufacturers and dealer networks.

This position requires strong data entry, organizational abilities, and the capacity to manage multiple tasks in a fast-paced environment while ensuring compliance with manufacturer requirements.